What are the responsibilities and job description for the Academic Support Coordinator position at University of Texas at Dallas?
Job Summary
If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team!
Special Instructions Summary Important Message
Provides administrative and program support for the undergraduate and graduate programs within the Department of Systems Engineering. Coordinates academic support processes, assists prospective and current students, and manages admissions-related activities. Maintains student records and departmental databases, supports course scheduling and registration, and ensures compliance with institutional policies and procedures. Also oversees departmental communications and marketing efforts, including website updates and social media, while delivering excellent customer service to students, faculty, and external stakeholders.
Minimum Education and Experience
Bachelor’s degree or an equivalent combination of education and experience. Four or more years of administrative office experience in an academic environment. Excellent computer skills with various programs and ability to work with specialized databases. Outstanding customer service skills.
Preferred Education and ExperienceBachelor’s degree or an equivalent combination of education and experience. Four or more years of administrative office experience in an academic environment. Excellent computer skills with various programs and ability to work with specialized databases. Outstanding customer service skills. Experience with website management, online content updates, and digital marketing initiatives. Familiarity with social media platforms, email marketing, and website analytics
Other Qualifications
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities
- Serves as a department liaison for prospective undergraduate & graduate students.
- Assists the graduate committee with processing applications for graduate admission.
- Responsible for ensuring the accuracy and adequacy of student academic records.
- Prepares and disseminates information related to admission, scholarship, and financial aid to prospective graduate students in an ethical manner to ensure confidentiality and FERPA compliance.
- Answers routine correspondence concerning inquiries on the undergraduate and graduate programs.
- Explains policies and procedures and informs students of upcoming deadlines.
- Assists with tracking funding opportunities for new undergraduate and graduate students.
- Maintains electronic files, statistics, and databases on undergraduate and graduate students and applicants.
- Assists students enrolled with course registration.
- Responsible for ensuring compliance with institutional rules, regulations, and procedures.
- Coursebook, Catalog, Scheduling for undergraduate and graduate programs
- Process and organize applications for student admissions.
- Advise students on admission and program requirements, scholarships, and funding opportunities.
- Prepares funding offers, including RA/TA, and Internal scholarship offers.
- Support onboarding for incoming students as well as coordinate current students’ events in the Systems Engineering Department
- Leads the department marketing and communication, including social media strategies, and website updates.
- Performs related duties as assigned.
- Provides office coverage as needed.
May need to occasional lift of up to 20lbs.
Physical Activities Working Conditions Additional Information
Remote Notice: After the probationary period, this role may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. May be required to use personal computer and other standard office equipment. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
- Competitive Salary
- Tuition Benefits
- Internal Training
- BCBS PPO Medical insurance – 100% paid for full-time employees
- PPO and DHMO Dental Insurance Plan – PPO plans include ortho benefits
- Vision Insurance
- Long and short-term disability
- TRS Retirement Plan – defined benefit plan offering lifetime annuity upon retirement
- Voluntary Retirement Plan Options – additional savings opportunities with Tax-Sheltered Annuity Plans and Deferred Compensation Plans
- Dental/Vision/AD&D
- Paid time off
- Paid Holidays
- Paid Winter Break
- Fertility Benefits
- Remote Work Options – approved by department
All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team!
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.