Senior Testing Specialist

Job Posting Title:

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Hiring Department:

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Position Open To:

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Weekly Scheduled Hours:

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FLSA Status:

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Earliest Start Date:

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Position Duration:

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Location:

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Job Details:

General Notes

This position is not eligible for employer-sponsored work authorization. Applicants requiring current or future visa sponsorship are not eligible for employment in this position.

Purpose

To administer academic advising and exam administration services offered through Student Testing Service. This works supports the mission of the Testing & Evaluation Services organization at the University of Texas at Austin.

Responsibilities

Function 1:

• Advise and counsel students regarding policies and procedures related to credit by exams (CBEs) processed through Student Testing Services.

• Lead the communication and dissemination of credit by exam information, including answering questions via email, US and Campus mail, phone call, and walk-in visits.

• Connect students with on and off-campus resources, including updating and managing content on section website.

• Consult with IT staff to resolve student billing and petition issues in CBEVO, which is the CBE petition system.

Function 2:

• Manage and supervise computer-based test administrations, including registering clients for national and local computer-based tests, proctoring examinees during test administration and resolving hardware, software, and client issues during test administration.

• Identify process improvements for efficient exam administrations. Supervise work of on-site exam proctors.

• Maintain documentation of exam administration policies and procedures.

Function 3:

• Lead the conversion of paper-based tests into computer-based software, which is the product used to administer the university's computer-based CBEs.

• Supervise the administration of exams using computer-based software.

• Collaborate with academic departmental CBE contacts to maintain accurate exam content.

• Serve as content expert on software usage and update local software user manual.

Function 4:

• Facilitate, organize, and supervise the administration of national, state, and institutional paper-based testing programs.

• Consult with vendors to order test booklets and maintain inventory of test booklets, equipment, and supplies for test administrations.

• Maintain and update appropriate documentation of exam ordering processes.

Other duties as assigned.

• Bachelor's degree and a minimum of 2 years' experience in working with students in a higher education program.
• Microsoft Office competencies.
• Excellent oral and written communication skills. Excellent interpersonal and problem-solving skills.
• Detailed orientated. Strong organizational and administrative skills.
• Ability to work variable hours, including some evenings and weekends to accommodate testing center needs.
• Professional demeanor working with colleagues and clients.
• Ability to work cooperatively in a team environment and independently, exercising good judgment as required.
• Ability to work effectively with multiple constituencies, including a diverse student population.

Relevant education and experience may be substituted as appropriate.

• Master's degree and at least 3 years professional experience in advising students or in a testing services role.
• Demonstrated ability to communicate effectively and utilize very strong organizational skills.
• Experience using computer-based testing software to create and administer tests.
• Experience writing or managing web content.
• Ability to recommend and organize new programs and advise supervisor on progress of current programs.
• Experience making presentations to student, parents, academic advisors, or similar audiences.
• Demonstrated ability to perform multiple tasks efficiently and effectively.
• Enthusiasm and the ability to thrive in a high performance environment.

$46,600 depending on qualifications

• Work to be performed in standard office environment

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.