What are the responsibilities and job description for the Program Director of Dining and Contract Services position at University of Texas at Arlington?
Position Information
Posting Number
S06478P
Position Title
Program Director of Dining and Contract Services
Department
University Ctr & Summer Camps
Location
Arlington
Position Status
Full-time
Work Schedule
Monday – Friday; 8:00 am – 5:00 pm
Salary
Salary is commensurate based on qualifications and relevant experience.
Pay Basis
Monthly
Job Summary
The Program Director of Dining and Contract Services will provide comprehensive support for University Dining and the College Park District by overseeing contracted third-party staff, managing budgets, and ensuring contractual and financial compliance. It leads customer feedback analysis, supervises billing operations, and delivers detailed financial reporting to the Director. The role also coordinates external events for the University Center and serves as the primary operational backup to the Director for Dining Services, Contracts, and External Events.
Essential Duties and Responsibilities
- Exercise functional oversight of contracted third-party staff, guiding priorities, workflow coordination, and performance expectations while respecting contractual boundaries.
- Provide direct feedback to Regional Vice President related to performance of Residential Director and team.
- Collaborate with University Dining to analyze and respond to feedback from surveys, Dining Committee meetings, catered events, and daily sales to ensure customer satisfaction.
- Manage and monitor spending for budget related to University Dining, controlling spending and maximizing profits.
- Oversee Dining and College Park Districts contracts to ensure compliance with financial milestones and contractual obligations.
- Supervise the Billing and Invoicing Specialist to ensure accounts are current and budget activity is accurate and balanced for the entire department.
- Provide financial analysis on spending and income to Director related to all budgets within the department.
- Coordinate external events for the University Center, managing client meetings, A/V requirements, and catering arrangements.
- Serve as primary back-up to the Director in the areas of University Dining Services and College Park District.
Minimum Qualifications
- Bachelor’s degree in business, hospitality management, or a related field.
- Three (3) years of professional experience overseeing dining operations on a college campus and/or commercial real estate experience or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
- Master’s degree in business, hospitality management, or a related field.
- Five (5) years of professional experience overseeing dining operations on a college campus and/or commercial real estate experience.
- Experience supervising full time and/or student staff.
Knowledge, Skills and Abilities
- Proficient knowledge in computer operation, specifically in Microsoft Office and other UTA applications.
- Strong communication and collaboration skills with individuals, teams, departments, and external partners.
- Ability to to efficiently organize project development and management.
- Ability to dedicate and focus on the future and culture of University missions and growth.
- Ability to engage in advocacy of school attendees, alumni, and guests of UTA.
- Exceptional customer service skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office programs.
Other Requirements
- Must have a valid Class C driver’s license issued in Texas.
Workplace and Eligibility Conditions
Benefits Eligible
Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information
The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Posting Detail Information
Number of Vacancies
1
Open Until Filled
Minimum Number of References Required
3
Maximum Number of References Accepted
3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- GED
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- PhD or equivalent
- * How many years of professional experience do you have in the related field?
- None/less than 2 years
- 2 to 3 years
- 4 to 5 years
- 6 years or more
- * Do you possess a valid Texas Class C operator driver's license or any other states equivalent to driving a personal vehicle?
- Yes
- No
Documents Needed To Apply
Required Documents
Optional Documents
- Resume or CV
- Cover/Interest Letter
Salary : $29
