What are the responsibilities and job description for the Locksmith, Housing and Residence Life - UT Chattanooga position at University of Tennessee - Knoxville?
The locksmith will manage the day-to-day operations for housing facilities. This role ensures the security and functionality of the key and lock systems on campus. Occasional after-hours response may be required.
Manages key system operations: Performs audits to ensure the procedures are followed and systems are secure: Systematically inventory supplies such as cores and keys in circulation, key blanks and other necessary supplies to service the department: Keeps accurate records so keys, cores or inventory items can be identified and located.
Software and programs needed to keep information organized and accurate: KeyTrak, StarRez, Best Key Software, and Microsoft Excel.
Performs work orders and provides preventative maintenance for the key system: Inspects doors, locks and door hardware throughout housing to ensure they are operating correctly: Completes orders for locksmith work (i.e. core changes, door replacement, adjustments and etc.)
Performs code cutting from depth and spacing records using code machine: Duplicates keys on key cutting machine: Performs advanced lock bypass methods, picking skills, and alternate entry into doors: Mortises doors for commercial mortise hardware: Installs, services, and programs electronic stand along combination locks.
Coordinates required outside vendor work with designated contractors: Provides budgets/estimates and receives approval before releasing contractors to perform work. Purchases tools, supplies and equipment related to the locksmith operation: Provides budgets and advises on the long-term needs for the department: Organizes and cleans the key shop and contents: As needed, the locksmith responds to after-hour emergencies.
Knowledge Skills and Abilities
- Knowledge of locksmith practices and key manufacturer locking systems.
- Ability to perform repairs and physical work using tools related to locksmithing.
- Knowledge of computer maintenance management software.
- Ability to read and interpret instructions.
- Skilled in clear communication and customer-service delivery.
- Skilled in managing logistics effectively in high stressed environments.
- Ability to inspire and motivate staff.
Review of applications will begin November 3, 2025 and continue until the position is filled. Applications received by this date will receive priority consideration.
Required:
- High school diploma or GED.
- 2 years experience in managing response orientated operations.
Preferred:
- Associates degree
- 3-5 years of experience as a manager. This can be a business, a division, a department, or specific role.
Work Location
- University of Tennessee – Chattanooga, TN Campus
- This is a fully on-site position
Compensation and Benefits
- UT market range: MR07
The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.
Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.
From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.
