What are the responsibilities and job description for the Student Services Coordinator position at University of South Carolina?
Posting Number
STA00322PO25
Job Family
Student Enrichment
Job Function
Student Experience
USC Market Title
Student Experience Coordinator
Link to USC Market Title
https://uscjobs.sc.edu/titles/133982
Job Level
P1 - Professional
Business Title (Internal Title)
Student Services Coordinator
Campus
Columbia
Work County
Richland
College/Division
Division of Academic Affairs and Provost
Department
PROV Graduation and Retention Network
State Pay Band
5
Approved Starting Salary
$41,258
Advertised Salary Range
$41,258
Location of Vacancy
Part/Full Time
Full Time
Hours per Week
37.5
Work Schedule
8:30 am-5:00 pm
occasional evenings and weekends may be required
occasional evenings and weekends may be required
Basis
12 months
Job Search Category
Student Services
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
The Student Services Coordinator supports the First-Generation Center (FGC) by acting as a resource and advocate for first-generation students. This position assists the Director and Assistant Director with event coverage, planning and execution. The Coordinator is responsible for managing student networking initiatives and contributing to student recruitment and retention efforts. Additionally, supervises FGC student employees and serves as the interdepartmental liaison for operations, marketing, and communications with the Graduation and Retention Network.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
Knowledge/Skills/Abilities
Strong organizational and management skills. Ability to communicate effectively and work independently. Ability to work with students in formal and informal capacities. Ability to multitask in a very busy and interactive student community. Ability to maintain productive working relationships with FGC faculty and staff, colleagues in University Housing, the Provost’s Office, and other campus departments. Working knowledge of MS operating system (Word, Excel, Access, Publisher, and PowerPoint). Ability to work on a flexible basis when activities fall outside of normal working hours, including nights and weekends.
Job Duties
Job Duty
Assists FGC Director and Assistant Director with planning and coordinating event details, including reserving event spaces and adding events to appropriate calendars using systems such as 25Live. Documents and tracks event RSVPs in Garnet Gate. Send event reminders and thank you correspondence. Provides coverage for FGC and University events, including but not limited to Open House, Orientation, Admitted Student Days.
Essential Function
Yes
Percentage of Time
20
Job Duty
Serves as the liaison with the Operations, Graphic Design, and Special Projects Coordinators in the Graduation and Retention Network to address FGC purchasing needs, marketing and outreach requests to promote FGC events, initiatives and student engagement.
Essential Function
Yes
Percentage of Time
15
Job Duty
Manages networking opportunities for first-generation students, faculty, staff, alumni and community partners to include lunches, dinners, coffee connections, etc. Researches networking opportunities and identify data driven best practices for first-generation college students that can be implemented at USC. Develops new partnerships and relationships to create opportunities for first-generation college students to enhance their networking skills.
Essential Function
Yes
Percentage of Time
20
Job Duty
Assists the FGC with retention initiatives and student outreach. Follows up with students regarding the drop for non-payment initiative, etc. and provides support in navigating various campus departments and resources to ensure student success. Coordinates and leads designated FGC programs, such as a first-gen section of Close Family Emerging Leaders Program.
Essential Function
Yes
Percentage of Time
20
Job Duty
Oversees the front desk and supervises student office assistants in Maxcy College. Responsible for selecting, training, developing and evaluating student employees’ performance, while fostering a positive and productive work environment. Develops the schedule for student employees and front desk coverage. Verifies and approves student employees’ timesheets weekly in HCM PeopleSoft. Maintains open and constructive communication, promptly identifying and objectively addressing any concerns or issues that arise. Identifies opportunities for student assistants to get involved in FGC events and initiatives, and professional development opportunities.
Essential Function
Yes
Percentage of Time
10
Job Duty
Co-advises the FGC Student Advisory Board with the Assistant Director. Collaborates with Student Advisory Board leaders to identify and implement strategies to promote FGC initiatives and improve the first-generation college student experience at USC.
Essential Function
Yes
Percentage of Time
15
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive
No
Hazardous weather category
Non-Essential
Posting Detail Information
Number of Vacancies
1
Desired Start Date
07/07/2025
Job Open Date
04/29/2025
Job Close Date
05/23/2025
Open Until Filled
No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by May 23, 2025.
Quicklink for Posting
https://uscjobs.sc.edu/postings/186467
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $41,258
