What are the responsibilities and job description for the HR Business Partner, Performance & Culture- Wharton Human Resources (Hybrid Eligible) position at University of Pennsylvania?
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
HR Business Partner, Performance & Culture- Wharton Human Resources (Hybrid Eligible)
Job Profile Title
Associate Director C
Job Description Summary
The Wharton Human Resources team supports the full employee lifecycle for over 900 staff. We have redesigned our team's structure to expand our current services and better meet the needs of our employees. We are excited to announce the addition of two new roles to drive performance and culture at our school.
The Wharton Human Resources team is looking for two Performance & Culture Business Partners- HR Generalist roles-- to support our efforts to build a positive and inclusive workplace for all employees. At Wharton, we aim to deliver an engaging and positive employee-centric experience across the organization. As a member of our HR team, the Performance & Culture Business Partner acts as a main point of contact for our employees, fosters partnerships to support a high performing culture, administers our employee experience programs, and develops tracking and reporting techniques to improve our service and planning processes so that we can continually adapt to meet the needs of our school.
Job Description
Duties:
Reporting into the Director of HR, this newly created role serves as an agent for change within the organization and contributes to driving thoughtful workplace practices designed around evolving challenges. The scope of the Business Partner extends to oversight of all people-related delivery initiatives, ranging from specific one-time projects (e.g., recognition programs) to annual cyclical events such as performance reviews.
The Business Partner helps create and maintain a positive, rewarding, and engaging work environment through meaningful interactions, coaching, and programming. The ideal candidate will share our HR team's passion for people and creating a diverse, respectful and engaging environment.
Specific responsibilities include:
Employee Relations : Manage, mediate, coach and resolve complex staff relations issues. Conduct investigations and mediations when necessary; follow up with appropriate next steps. Provide hands-on coaching for managers in performance management, performance evaluations & goal setting, retention issues, reorganizations/restructures, disciplinary actions, and terminations. Support staff in managing complex interpersonal conflicts. Conduct proactive check-ins.
Manage (and when appropriate, redesign) employee experience programs including but not limited to development/ training, staff committees, engagement, recognition, and employee retention. Employ out-of-the-box creative thinking to redesign and deliver positive employee experiences
Contribute to creating employee listening strategies to drive and measure employee experience, including engagement surveys and employee voice sessions. Continually monitor internal feedback from employees to identify gaps, friction points, and inconsistencies impacting their workplace experience.
Employ analytical thinking to identify areas of focus and design strategies to address accordingly
Meet with individuals to understand and address employee complaints/concerns related to workplace dynamics and/or performance. Provide recommendations for appropriate follow up action and engage in productive outcomes. Conduct proactive check-ins with departments & managers.
Participate in the planning and execution of meaningful internal connection events , which may include speaker events, trainings, meetings, luncheons, celebrations, etc.
Identify opportunities that enable staff to prioritize their well-being and development.
Co-create and implement programming in line with Wharton's commitment to diversity, equity, inclusion and belonging principle s .
Create rapport with staff and faculty at all levels of the school, cultivating mutual trust and interacting daily to answer questions and facilitate issue resolution.
Interpret policies and best practices , while providing human-centered solutions. Coach and advise managers, providing robust support through all elements of the employee lifecycle.
Lead, mentor, develop and co-manage HR Coordinator. Create opportunities for them to enhance their skills and advance their PD. Provide ongoing feedback and direction. Delegate responsibilities. *
A bachelor's degree and 5-7 years of experience in Employee Relations/Employee Experience, DEI, or other relevant Human Resources experience is required or equivalent combination of education and experience.
Additional qualifications include:
HR Generalist experience. Strong administrative background with a solid knowledge of human resource practices needed.
Experience with managing/coordinating elements of the employee lifecycle (e.g. goal setting, retention, development) and supporting people operations
Proven project management ability and track record in developing, driving, and delivering programs and initiatives
Experience in developing and executing DEIB programs. Strong racial literacy skills. Ability to manage sensitive cultural situations with discretion and diplomacy. Adept at handling a variety of sensitive matters in a professional, mature, and confidential manner
Demonstrated proficiency in MS Office. Openness to learning and using various tech platforms (e.g., Workday, Qualtrics, Trello, Canva, Slack)
Survey design, management, analytics & improvement plans implementation skills
Strong time management, multitasking, organizational, and prioritization skills
Excellent written, verbal, and visual communication and interpersonal skills
Empathetic and emotionally intelligent with a genuine passion for working with people and helping them succeed
Ability to build relationships and trust. Must have a collaborative and collegial approach to seeking input. Team player who is committed to building a positive environment for all employees
Open-minded, creative, and imaginative. Be excited by non-traditional and creative approaches to enhancing employee connection and collaboration
Ability to leverage systems thinking and design thinking to solve employee problems. Committed to continuous improvement
Strategic mindset - comfortable thinking one week, one month, or one year ahead of where the team is now
management experience (strongly preferred)
All applicants must submit a resume and cover letter or statement. Tell us about your passion for creating innovative and valuable employee experiences! What interests you most about navigating employee relations challenges and how have you done this well?
Wharton HR actively seeks and welcomes people of color, women, the LGBTQIA community, persons with disabilities, and people at intersections of these identities, to apply.
We know that the recruitment process can feel daunting. Here's an overview of our anticipated timeline : review applications and determine applicant pool throughout December, begin interviewing in January, finalize interviews and selection through February. We will continue to review all applications for the entire time that the posting is active, so please continue to apply even if it falls outside of that timeline. We're committed to securing a strong candidate for our team!
The expected salary range for this position is $75-$85K.
Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.
Department / School
Wharton School
Pay Range
$51,824.00 - $78,096.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
HR Business Partner, Performance & Culture- Wharton Human Resources (Hybrid Eligible)
Job Profile Title
Associate Director C
Job Description Summary
The Wharton Human Resources team supports the full employee lifecycle for over 900 staff. We have redesigned our team's structure to expand our current services and better meet the needs of our employees. We are excited to announce the addition of two new roles to drive performance and culture at our school.
The Wharton Human Resources team is looking for two Performance & Culture Business Partners- HR Generalist roles-- to support our efforts to build a positive and inclusive workplace for all employees. At Wharton, we aim to deliver an engaging and positive employee-centric experience across the organization. As a member of our HR team, the Performance & Culture Business Partner acts as a main point of contact for our employees, fosters partnerships to support a high performing culture, administers our employee experience programs, and develops tracking and reporting techniques to improve our service and planning processes so that we can continually adapt to meet the needs of our school.
Job Description
Duties:
Reporting into the Director of HR, this newly created role serves as an agent for change within the organization and contributes to driving thoughtful workplace practices designed around evolving challenges. The scope of the Business Partner extends to oversight of all people-related delivery initiatives, ranging from specific one-time projects (e.g., recognition programs) to annual cyclical events such as performance reviews.
The Business Partner helps create and maintain a positive, rewarding, and engaging work environment through meaningful interactions, coaching, and programming. The ideal candidate will share our HR team's passion for people and creating a diverse, respectful and engaging environment.
Specific responsibilities include:
Employee Relations : Manage, mediate, coach and resolve complex staff relations issues. Conduct investigations and mediations when necessary; follow up with appropriate next steps. Provide hands-on coaching for managers in performance management, performance evaluations & goal setting, retention issues, reorganizations/restructures, disciplinary actions, and terminations. Support staff in managing complex interpersonal conflicts. Conduct proactive check-ins.
Manage (and when appropriate, redesign) employee experience programs including but not limited to development/ training, staff committees, engagement, recognition, and employee retention. Employ out-of-the-box creative thinking to redesign and deliver positive employee experiences
Contribute to creating employee listening strategies to drive and measure employee experience, including engagement surveys and employee voice sessions. Continually monitor internal feedback from employees to identify gaps, friction points, and inconsistencies impacting their workplace experience.
Employ analytical thinking to identify areas of focus and design strategies to address accordingly
Meet with individuals to understand and address employee complaints/concerns related to workplace dynamics and/or performance. Provide recommendations for appropriate follow up action and engage in productive outcomes. Conduct proactive check-ins with departments & managers.
Participate in the planning and execution of meaningful internal connection events , which may include speaker events, trainings, meetings, luncheons, celebrations, etc.
Identify opportunities that enable staff to prioritize their well-being and development.
Co-create and implement programming in line with Wharton's commitment to diversity, equity, inclusion and belonging principle s .
Create rapport with staff and faculty at all levels of the school, cultivating mutual trust and interacting daily to answer questions and facilitate issue resolution.
Interpret policies and best practices , while providing human-centered solutions. Coach and advise managers, providing robust support through all elements of the employee lifecycle.
Lead, mentor, develop and co-manage HR Coordinator. Create opportunities for them to enhance their skills and advance their PD. Provide ongoing feedback and direction. Delegate responsibilities. *
- note: only one of these two positions will co-manage the coordinator.
A bachelor's degree and 5-7 years of experience in Employee Relations/Employee Experience, DEI, or other relevant Human Resources experience is required or equivalent combination of education and experience.
Additional qualifications include:
HR Generalist experience. Strong administrative background with a solid knowledge of human resource practices needed.
Experience with managing/coordinating elements of the employee lifecycle (e.g. goal setting, retention, development) and supporting people operations
Proven project management ability and track record in developing, driving, and delivering programs and initiatives
Experience in developing and executing DEIB programs. Strong racial literacy skills. Ability to manage sensitive cultural situations with discretion and diplomacy. Adept at handling a variety of sensitive matters in a professional, mature, and confidential manner
Demonstrated proficiency in MS Office. Openness to learning and using various tech platforms (e.g., Workday, Qualtrics, Trello, Canva, Slack)
Survey design, management, analytics & improvement plans implementation skills
Strong time management, multitasking, organizational, and prioritization skills
Excellent written, verbal, and visual communication and interpersonal skills
Empathetic and emotionally intelligent with a genuine passion for working with people and helping them succeed
Ability to build relationships and trust. Must have a collaborative and collegial approach to seeking input. Team player who is committed to building a positive environment for all employees
Open-minded, creative, and imaginative. Be excited by non-traditional and creative approaches to enhancing employee connection and collaboration
Ability to leverage systems thinking and design thinking to solve employee problems. Committed to continuous improvement
Strategic mindset - comfortable thinking one week, one month, or one year ahead of where the team is now
management experience (strongly preferred)
All applicants must submit a resume and cover letter or statement. Tell us about your passion for creating innovative and valuable employee experiences! What interests you most about navigating employee relations challenges and how have you done this well?
Wharton HR actively seeks and welcomes people of color, women, the LGBTQIA community, persons with disabilities, and people at intersections of these identities, to apply.
We know that the recruitment process can feel daunting. Here's an overview of our anticipated timeline : review applications and determine applicant pool throughout December, begin interviewing in January, finalize interviews and selection through February. We will continue to review all applications for the entire time that the posting is active, so please continue to apply even if it falls outside of that timeline. We're committed to securing a strong candidate for our team!
The expected salary range for this position is $75-$85K.
Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.
Department / School
Wharton School
Pay Range
$51,824.00 - $78,096.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
Salary : $51,824 - $78,096
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