Senior Library Services Associate (4:30pm-1:00am)

General Description/Primary Purpose

Under the supervision of the Manager of Access Services, this position supports the Course Reserves and A/V Equipment Reserves operation of the library by assisting in processing materials for students, faculty, and staff. This position supervises the Access Services Information Desk of the UNF Library.

Job Function

• Staffing the Access Services Information Desk may include responsibility for the supervision of the library facility.
• Provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections.
• Access to and maintenance of confidential student/employment records is required.
• Troubleshoots procedural and system-related problems on behalf of library users.
• Responsible for monitoring the librarys security system and other security and safety matters involving the library building, collections, computers as well as operational concerns and closing the facility as scheduled.
• Maintain the knowledge and skills necessary to implement current department and Library-related policies and procedures.
• Provides public service and access with respect to library materials and information in a courteous, positive, and proactive manner.
• Regularly interacts and must communicate with UNF faculty, staff and student users.
• Staffs the library during weekend service hours, when support and staffing are extremely limited.
• Processes course reserve requests for library- and faculty-owned materials; retrieves, adds, and removes reserve materials; notifies faculty upon completion; and ensures compliance with copyright, library, and university policies.
• Manages requests for library-owned audiovisual equipment by students, faculty, and staff; prepares equipment for checkout; maintains accurate availability and holdings records; communicates availability to requestors; and ensures compliance with applicable policies and procedures.
• Responds to departmental and patron inquiries; processes applications for library privileges; manages hold and recall transactions; and handles the receipt and return of library materials.
• Circulates library collections, including course reserves, interlibrary loan, and UBorrow materials, using established policies and workflows.
• Provides bibliographic assistance, directional support, and library and campus referrals to users.
• Assists in training and supervising student assistants; assists with stack maintenance; and instructs patrons in the use of library equipment and technologies.
• Works on special projects as assigned.
  
  

Marginal Functions

• Participates in library-sponsored events.
• During declared campus emergencies, may be required to perform specific job-related duties at a designated off campus location or place of residence.
  
  

Required Qualifications

High school diploma and 4 years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the Universitys Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

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