What are the responsibilities and job description for the Technology Support Analyst position at University of North Carolina Charlotte?
Technology Support Analyst
Applicant Documents
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
Posting Specific Questions
General Information
| Position Number | 008015 |
|---|---|
| Vacancy Open to | All Candidates |
| Working Title | Technology Support Analyst |
| Position Designation | EHRA Non-Faculty |
| Employment Type | Permanent - Full-time |
| Months per Year | 12 |
| Work Schedule | 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. |
| Hours per week | 40 |
| FLSA Status | Exempt |
| Division | OneIT |
| Department | Office of OneIT (Adm) |
| Work Location | Kennedy |
| Salary Range | |
| Primary Purpose of Department | The Office of OneIT provides highly reliable information technology infrastructure, tools and services to empower the University to achieve its academic, research, administrative and service goals. |
| Primary Purpose of Position | This position provides second-tier technology support for university constituents. This position serves as a technical consultant on academic and research projects for applications, operating systems, hardware, networking, and information security. This position is responsible for the routine and non-routine maintenance andsupport of desktop, laptop, and tablet computer systems, including softwareand hardware. This position supports the hardware, software, and research computing needs of faculty. |
| Summary of Position Responsibilities |
|
| Minimum Education/Experience | Bachelor's degree in computer science, computer engineering, math, or engineering, or a related technical degree; or an equivalent combination of education and experience. Related information technology experience may be substituted on a year-for-year basis for the required education. |
| Preferred Education, Knowledge, Skills and Experience |
|
| Necessary Certifications/Licenses | |
| Preferred Certifications/Licenses | |
| Special Notes to Applicants |
|
| Posting Open Date | 10/26/2026 |
| Posting Close Date | 11/09/2026 |
| Open Until Filled | No |
| Proposed Hire Date | |
| If time-limited please indicate appointment end date | |
| Contact Information |
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
-
Where did you learn about this posting?
(Open Ended Question)
- *
This position requires a Bachelor's degree in computer science, computer engineering, math, or engineering, or a related technical degree; or an equivalent combination of education and experience. Related information technology experience may be substituted on a year-for-year basis for the required education. Do you meet these requirements?
- Yes
- No
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Other Document
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.