What are the responsibilities and job description for the Scholarship Administration Coordinator position at University of North Carolina Charlotte?

Scholarship Administration Coordinator

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	001319
NC Salary Grade Equivalency	NC09
Classification Title	University Program Associate - Journey
Working Title	Scholarship Administration Coordinator
Salary Range	$40,350 - $47,900
Anticipate Hiring Range	$40,350 - $47,900
FLSA Status	Non Exempt
Division	Academic Affairs
Department	Enrollment Management (Adm)
Work Unit	University Scholarship Office
Work Schedule	8:00 am - 5:00 pm; Monday - Friday, with occasional evening and weekend hours required, as necessary. This position may be eligible for a telework schedule once onboarding into the position is complete, and with supervisor approval.
Primary Purpose of Position	Provide regular support to the University Scholarship Office and departmental scholarship administrators to ensure effective scholarship development and administration for the university.
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	Serve as the primary contact for scholarship administrators and other departmental representatives seeking training, technical assistance, and resources that support scholarship administration. Understand and have the ability to clearly explain how scholarship donor agreements and funds are established, how to calculate scholarship fund balances, and what the functions are within the scholarship application, review, and award cycles. Demonstrate advanced knowledge, experience, and the ability to quickly learn content management systems designed for scholarship and fund management. Develop and maintain positive working relationships with scholarship administrators and other departmental personnel responsible for managing scholarship funds, reviewing applications, and awarding scholarships. Provide initial and ongoing training and support to university personnel responsible for scholarship fund administration and use of the scholarship management system. Develop training content and resource materials for users, and lead implementation of the annual Scholarship Administration Training Session. Present to large and small audiences that attend general information and training sessions, or other public events related to scholarship administration. Develop and maintain scholarship management user guides that provide policy and system guidance for administrators, reviewers, and students. Respond to requests for information or support from college or departmental personnel in a timely manner. Prepare reports and other resources to satisfy the inquiry as needed. Track scholarship fund balances, offers, and award payments for departments outside the USO to ensure all scholarship funding available is being awarded in compliance with the terms of donor agreements. Raise awareness of the mission and resources provided by the University Scholarship Office, explain university processes and policies related to effective scholarship administration, troubleshoot scholarship system, program, and fund issues.
Other Work Responsibilities	Make recommendations that will improve the scholarship management system, advance strategic use of scholarship funds, and increase overall departmental production. Maintain a current roster with contact information for all departmental scholarship administrators and reviewers. Maintain a strong working knowledge of university systems and other technology platforms to include: Slate and related scholarship portals, Google Drive, Docs, Sheets; Microsoft Word, Excel, and PowerPoint, Banner Student and Banner Finance, and Report Central. Develop tools to annually collect and organize feedback from users of the scholarship management system to identify concerns that will inform system changes/enhancements. Provide guidance and support to student workers and/or federal work-study students working in the USO. Compile, organize, and analyze multiple data and informational resources for ad-hoc reporting.
Departmental Preferred Experience, Skills, Training/Education	Experience with scholarship administration in a four-year college or university setting, preferably a mid-size to large public or private university. Familiarity with various programs such as Banner and Slate. Advanced demonstrated proficiency in Microsoft Office and Google Suite. Demonstrated analytical skills with a detail-oriented solution focus. Exceptional verbal and written skills with the ability to convey professional information clearly to stakeholders. Demonstrated success in team-based environments with a commitment to providing high-touch, proactive customer service.
Necessary Licenses or Certifications
Work Location	Cone Center, USO Suite Floor 3
Posting date	08/24/2026
Closing date	10/05/2026
Proposed Hire Date	10/19/2026
Contact Information
Special Notes to Applicants

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?
(Open Ended Question)
* Do you have a Bachelor's Degree or an equivalent combination of training and experience?
- No
- Yes- I have Bachelor's Degree or Higher
- Yes - I have an Associate's Degree and at least two (2) years of experience related to the position
- Yes- I have a High School Diploma/GED and at least four (4) years of experience related to the position
* Do you have professional experience working in a scholarship or financial aid office, or in a foundation setting where you reviewed applications and made competitive award decisions? If so, please describe your experience and indicate the amount of time spent in the role(s).
(Open Ended Question)
* Do you have experience working in a medium or large-sized public or private university? If so, how many years and in what setting?
(Open Ended Question)
* Do you have experience with Banner and/or Slate? If so, please indicate which system and your experience.
(Open Ended Question)
* Do you have experience with Microsoft and/or Google Suite applications? If so, please indicate which platform and the associated applications, as well as your level of experience (beginner, intermediate, advanced) for each.
(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.

Salary : $40,350 - $47,900

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