What are the responsibilities and job description for the Assistant Director of Transfer and Adult Student Advising position at University of North Carolina Charlotte?

Assistant Director of Transfer and Adult Student Advising

Please see Special Instructions for more details.

If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
This position is for UNC Charlotte Permanent employees only.
* Please do not apply for this position if you are not a current UNC Charlotte Permanent or Temporary employee. Your application will not be considered.

Position Information

General Information

Position Number	003478
Vacancy Open to	UNC Charlotte Employees Only
Working Title	Assistant Director of Transfer and Adult Student Advising
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	Monday - Friday, 8:00 a.m. - 5:00 p.m. Occasional nights and weekends may be required. University College promotes a flexible and hybrid work environment wherever possible. After initial onboarding and training are completed, 1 day of telework schedule may be available depending on office needs.
Hours per week	40
FLSA Status	Exempt
Division	Academic Affairs
Department	University College (Adm)
Work Location
Salary Range
Primary Purpose of Department	The University Transfer Center provides advising support, transition services, and advocacy to promote transfer and adult student success. Through collaboration with campus and external partners, the Center connects students to the resources, pathways, and support systems that facilitate a smooth transition into the university and support their progression to graduation. The Transfer Center serves as a resource to transfer and adult students, with a particular emphasis on prospective and newly enrolled students, as well as a resource to faculty and staff.
Primary Purpose of Position	The Transfer and Adult Student Advisor supports prospective and enrolled students with prior college credit, including transfer and adult learners, by providing comprehensive academic advising and transition support. This position helps students understand how their credits apply, explore academic options, and identify coursework that supports a seamless transition into their intended major and timely progression to graduation. The advisor also plays a key role in coordinating initiatives that strengthen transfer and adult student pathways across campus and with external partners.
Summary of Position Responsibilities	Advising and Student Support (60%) Provide academic advising to prospective and enrolled transfer and adult students through in-person, virtual, and off-site modalities. Assist students in understanding how prior credit applies to degree requirements, including general education, major prerequisites, and course sequencing. Guide students in exploring academic options and selecting courses prior to enrollment to support a seamless transition into upper-division coursework within their intended major. Support students in navigating academic policies and processes, including change of major requirements and institutional expectations after transfer. Provide supplemental advising support to enrolled students with transfer credit, including guidance on the academic petition process for credit reevaluation. Support transition for newly enrolled students by connecting them to appropriate campus resources and services. Provide advising that is responsive to the needs of adult learners, including students balancing work, family responsibilities, and returning to college after time away. Maintain accurate and timely documentation of advising interactions in accordance with university policies and best practices. Outreach, Programming, and Engagement (15%) Coordinate and deliver programming, workshops, and presentations that support transfer and adult student transition and success. Participate in outreach efforts, including community college visits, campus events, and virtual engagement opportunities. Assist in the development of materials and resources that support student understanding of transfer pathways and academic planning. Contribute to initiatives that support community building and persistence among transfer and adult students. Communication and Operational Support (10%) Monitor and respond to inquiries received through the University Transfer Center email and other communication channels. Provide timely, accurate, and student-centered information to prospective and enrolled students. Assist with the development, maintenance, and continuous improvement of advising guides, transfer resources, and website content. Support data collection and reporting efforts related to advising and student engagement. Projects, Collaboration, and Professional Development (15%) Lead or co-lead departmental and university initiatives related to transfer, adult learner success, and pathway development. Serve as a liaison to designated campus partners and/or external institutions (e.g., community colleges) to support transfer pathways and reduce credit loss. Coordinate components of transfer and/or adult student initiatives that require collaboration across units, including pathway development, transition programming, and joint outreach efforts. Serve on committees or working groups and contribute to the development and implementation of strategies that support student success. Engage in ongoing professional development and contribute to the professional learning of the advising team through sharing of best practices, resources, or training.
Minimum Education/Experience	Master's degree in higher education, student affairs, counseling, or a related field. At least two years of experience in academic advising.
Preferred Education, Knowledge, Skills and Experience	Academic Advising experience, preferably with North Carolina community college students or university transfer students. Strong critical thinking and problem-solving skills, with the ability to navigate complex situations and identify student-centered solutions. Demonstrated commitment to student success, including initiative in providing responsive, individualized support. Excellent written communication and organizational skills, including strong attention to detail and effective documentation practices. Ability to manage multiple priorities in a fast-paced environment. Experience with systems such as Banner, Slate, Zoom, and Google Workspace.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/ This position is for UNC Charlotte Permanent employees only. * Please do not apply for this position if you are not a current UNC Charlotte Permanent or Temporary employee. Your application will not be considered.
Posting Open Date	08/31/2026
Posting Close Date	09/18/2026
Open Until Filled	No
Proposed Hire Date	10/01/2026
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?
(Open Ended Question)
* Do you have a Master's degree in higher education, student affairs, counseling, or a related field?
- Yes
- No
* Do you have at least two years of experience in academic advising?
- Yes
- No
* This posting is for current UNC Charlotte permanent, temporary, and RIF employees only. Are you a current UNC Charlotte employee?
- Yes
- No
This posting is for UNC Charlotte employees only. Are you a current UNC Charlotte, permanent part-time, full-time or temporary employee?
- Yes
- No

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Academic Advising Philosophy

Optional Documents

Other Document

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.

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