What are the responsibilities and job description for the Lead College Liaison position at University of North Carolina Charlotte?
Lead College Liaison
Applicant Documents
Please see Special Instructions for more details.
- This position is for UNC Charlotte Permanent employees only.
* Please do not apply for this position if you are not a current UNC Charlotte Permanent or Temporary employee. Your application will not be considered. - The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with
the finalist. - Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
Posting Specific Questions
General Information
| Vacancy Open to | UNC Charlotte Employees Only |
|---|---|
| Employment Type | Permanent - Full-time |
| If time-limited, note appointment end date | |
| Hours per week | 40 |
| Months per year | 12 |
| Position Number | 000959 |
| NC Salary Grade Equivalency | NC08 |
| Classification Title | Student Services Specialist |
| Working Title | Lead College Liaison |
| Salary Range | $55,192 - $56,000 |
| Anticipate Hiring Range | $55,500 |
| FLSA Status | Non Exempt |
| Division | Academic Affairs |
| Department | Graduate School (Adm) |
| Work Unit | Graduate School |
| Work Schedule | 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. |
| Primary Purpose of Position | This position serves as the supervisor for the petition system as well as a resource for processing Graduate Academic Petitions. The Lead Liaison handles complex requests and problems and advises other liaisons on handling issues. This role manages the SED survey. In addition to supporting graduation pre-clearance, DocuSign, and DegreeWorks, this role backs up significant processes like the processing of Early Entry students and the processing of suspensions and terminations. Significant work in native Banner is required. |
| Minimum Education/Experience | Required Minimum Qualifications: Bachelor's degree, or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties | The Lead College Liaison manages the academic petition system, responds to complex questions, and provides support to the other liaisons. This role manages many academic processes for students in several colleges, including DegreeWorks audits, Banner processing of exceptions and requests, graduation clearance processes, and DocuSign processes. |
| Other Work Responsibilities | Lead for the team with communications, petitions research, and Degreeworks projects. |
| Departmental Preferred Experience, Skills, Training/Education | Priority given to those who have experience with student information systems such as Banner. Demonstrated experience solving complex problems. |
| Necessary Licenses or Certifications | |
| Work Location | 534 Reese |
| Posting date | 04/03/2026 |
| Closing date | 04/19/2026 |
| Proposed Hire Date | 05/18/2026 |
| Contact Information | Email Lauren Coffee, lcoffe10@charlotte.edu |
| Special Notes to Applicants |
|
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
-
Where did you learn about this posting?
(Open Ended Question)
- *
This posting is for UNC Charlotte employees only. Are you a current UNC Charlotte, permanent part-time, full-time or temporary employee?
- Yes
- No
- *
Do you have a Bachelor's degree; or equivalent combination of training and experience.
- Yes - Bachelor's degree or Higher
- Yes - Associate's degree with at least two years relative experience to the position
- Yes - High School/GED with at least four years relative experience to the position
- No
- *
Please describe your knowledge and experience with student information systems, such as Ellucian Banner.
(Open Ended Question)
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.
Salary : $55,192 - $56,000