What are the responsibilities and job description for the Leave Administration Specialist position at University of North Carolina at Chapel Hill?
Posting Information
Department
HR - Benefits-Leave-WellBeing-260102
Career Area
Human Resources
Is this an internal only recruitment?
No
Posting Open Date
11/26/2025
Application Deadline
12/15/2025
Position Type
Permanent Staff (SHRA)
Position Title
Human Resources Specialist - Advanced
Salary Grade Equivalent
NC09 / GN11
Working Title
Leave Administration Specialist
Position Number
00062109
Vacancy ID
P020655
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday – Friday, 8AM – 5PM
Work Location
CHAPEL HILL, NC
Position Location
North Carolina, US
Hiring Range
$64,000-$68,817
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Position Summary Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The Division of Finance and Operations at UNC-Chapel Hill encompasses a broad range of departments (Facilities Services, Finance, Budget & Data Analysis, Real Estate & Campus Enterprises, Human Resources, and Organizational Strategy and Performance) that serve and support the University’s teaching, research, and public service mission through dedicated, innovative work processes and high-quality customer service.
The Benefits & Leave Administration Department strives for continuous excellence in service to help advance the mission of the Office of Human Resources at the University of North Carolina at Chapel Hill ‘our purpose is our people’. Benefits & Leave Administration is responsible for the administration of benefit and leave plans, programs and policies authorized by the North Carolina General Assembly, University of North Carolina Systems Office and the University to more than 15,000 employees. Benefit and leave plans include:
Medical & health benefits
Life, accidental death & dismemberment plans
Disability plans
Retirement & savings plans
Flexible spending accounts
Education benefits
The Benefits & Leave Administration Department strives for continuous excellence in service to help advance the mission of the Office of Human Resources at the University of North Carolina at Chapel Hill ‘our purpose is our people’. Benefits & Leave Administration is responsible for the administration of benefit and leave plans, programs and policies authorized by the North Carolina General Assembly, University of North Carolina Systems Office and the University to more than 15,000 employees. Benefit and leave plans include:
Medical & health benefits
Life, accidental death & dismemberment plans
Disability plans
Retirement & savings plans
Flexible spending accounts
Education benefits
Position Summary
The Leave Administration Specialist provides frontline administrative and operational support to the Leave Administration team. This role is responsible for managing the shared leave email inbox, responding to general inquiries, and overseeing the intake and triage of leave-related communications, forms, and documentation. The specialist ensures timely and accurate routing of requests to the appropriate Leave Consultant, supports documentation review and approval processes, and assists with follow-up tasks to maintain compliance and service quality. Additionally, the position contributes to assisting with leave processes, auditing leave transactions, and supporting various leave-related projects and initiatives.
The primary purpose of this position is to provide frontline administrative support to the Leave Administration team by managing communications, coordinating leave documentation, and facilitating the accurate intake and routing of leave requests. This role ensures that cases are properly tracked, assigned, and prepared for consultant review, while maintaining the integrity of leave records and promoting compliance with university policies. The Leave Administration Specialist plays a key role in supporting operational efficiency, service quality, and a responsive leave administration process across the university.
The primary purpose of this position is to provide frontline administrative support to the Leave Administration team by managing communications, coordinating leave documentation, and facilitating the accurate intake and routing of leave requests. This role ensures that cases are properly tracked, assigned, and prepared for consultant review, while maintaining the integrity of leave records and promoting compliance with university policies. The Leave Administration Specialist plays a key role in supporting operational efficiency, service quality, and a responsive leave administration process across the university.
Minimum Education and Experience Requirements
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
- Strong attention to detail and ability to manage multiple tasks with accuracy.
- Excellent written and verbal communication skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Customer service orientation with a professional and empathetic approach.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Ability to work independently and collaboratively in a team environment.
- Strong organizational and time management skills.
Preferred Qualifications, Competencies, and Experience
- Experience working with leave programs such as FMLA, parental leave, disability benefits, and Voluntary Shared Leave (VSL).
- Familiarity with HR systems (e.g., PeopleSoft, ConnectCarolina, or similar platforms).
- Knowledge of federal and state leave regulations and university leave policies.
Required Licenses/Certifications
Special Physical/Mental Requirements
- Requires prolonged sitting, some bending and stooping
- Occasional lifting or moving up to 25 pounds
- Manual dexterity sufficient to operate a computer keyboard and calculator
- Requires normal range of hearing and vision
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Evening work occasionally, Overtime occasionally
Salary : $64,000 - $68,817
