Risk Programs Specialist

Hiring Department

Risk and Insurance Management

Job Description

This position is a key team member within Risk and Insurance Management (RIM), a university department responsible for organizing, coordinating, and supporting programs that help manage risk across all University of Missouri campuses.

The University of Missouri System is seeking a detail-oriented and organized professional to join the RIM team as a Risk Programs Specialist. This role supports the day-to-day administration of University risk programs, including Workers’ Compensation, and assists with system-wide insurance operations. The position is responsible for coordinating program activities, supporting financial and compliance processes, and reviewing and organizing program data to support reporting, audits, and leadership decision-making.

The role applies data within a program and compliance context to support business processes, rather than advanced analytical or technical development work.

Key Responsibilities

• Serve as a primary point of contact for the day-to-day administration of the University’s Workers’ Compensation program, including responding to questions, providing guidance to campus partners, coordinating activities, and working with third-party administrators.
• Support financial operations for insurance and claims programs by processing payments, tracking expenses, maintaining records, and assisting with cost allocations.
• Complete regular reconciliations between financial and claims information; identify differences, research issues, and follow through on resolution.
• Assist with payroll audits and prepare related documentation and reports for insurance carriers when needed.
• Compile, organize, and review program information to support audits, regulatory reporting, insurance renewals, and internal reviews.
• Prepare required state and federal reports and support compliance efforts, including Medicare reporting requirements.
• Review standard system reports to identify trends, inconsistencies, and items that may require follow-up or clarification.
• Support general program operations, including managing documentation, processing certificate requests, and responding to routine program inquiries.
• Experience in business operations, program coordination, compliance reporting, insurance administration, or financial analysis
  
  

Shift

Monday - Friday, 8 am – 5 pm

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Experience supporting insurance, risk management, claims, or compliance-related programs
• Strong organizational skills with the ability to review information carefully and maintain accurate records
• Experience reviewing data and preparing summaries or reports to support operational or business decisions
• Ability to manage multiple priorities, meet deadlines, and work effectively with a variety of stakeholders
• Proficiency in Microsoft Excel and other standard business tools (e.g., tracking, reconciliation, reporting)
• Familiarity with financial or enterprise systems used for business operations
  
  

Anticipated Hiring Range

Salary Range: $26.45- $30.77 per hour

Grade: GGS 009

University Title: Business Operations Associate II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Resume and Cover Letter

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.