Records and Registration Coordinator, Office of the Registrar

Hiring Department

Registrar

Job Description

The role of the Records and Registration Coordinator is to coordinate the processing of various student records functions, such as special enrollments, adds/drops/withdrawals, revision of records, residency, back up for refund appeals, transfer of divisions, transcript fulfillment and diploma production. This position oversees the responses to telephone calls and email/ticket submission. This staff member serves as a leader for other team members and assists with the supervision of student workers, ensuring excellent customer service. This staff member assists with student information and related systems testing as well as process improvement.

The ideal candidate

• Understands how the team integrates with others to accomplish team objectives
• Reviews, analyzes, and processes information as directed
• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures
• Impacts the quality, timeliness and effectiveness of the team
• Explains detailed information/ regularly interacts with both internal and external parties
  
  

Shift

Monday - Friday, 8am - 5pm

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Demonstrated familiarity with MU records, registration, curriculum management and/or scheduling processes and policies
• Experience in higher education registrar or student records office(s) or in related offices such as academic advising, curriculum management, provost, cashiers, financial aid or admissions
  
  

Anticipated Hiring Range

Salary Range: $19.00 - $21.00 per hour

Grade: GGS-007

University Title: Student Support Specialist II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Cover letter and resume highlighting relevant education and experience.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.