Program/Project Support Coordinator II - Outreach Coordinator

Missouri Telehealth Network

Join a passionate and supportive team dedicated to expanding access to quality healthcare through education, connection, and innovation. Together, we're making a difference across Missouri!

Job Summary

The Program/Project Support Coordinator II - Outreach Coordinator supports the mission of the Missouri Telehealth Network (MTN) and Show-Me ECHO by coordinating recruitment, outreach, and engagement activities that expand participation and awareness across Missouri. This position ensures program goals and objectives are achieved in alignment with strategic plans, funding requirements, and organizational priorities.

The Outreach Coordinator will utilize knowledge of Missouri's healthcare landscape to recruit healthcare professionals to join Show-Me ECHO programs, educate individuals and organizations about MTN initiatives, and represent the program at conferences, stakeholder meetings, and public forums. The role requires strong communication skills, the ability to translate complex information clearly, and the professionalism to represent MTN and the University in diverse settings.

Key Responsibilities

Outreach and Recruitment

* Develop, coordinate, and implement participant recruitment plans for assigned ECHO programs.

* Support provider recruitment and retention efforts through strategic planning sessions, direct outreach, and conference participation.

* Maintain a high level of knowledge about the ECHO model, methodology, and evaluation processes.

* Deliver engaging presentations to stakeholder groups, healthcare associations, and professional audiences to promote program participation.

* Assess the effectiveness of recruitment activities and recommend strategies for continuous improvement.

* Serve as an outreach liaison to community organizations, healthcare systems, and providers throughout Missouri.

Program and Project Coordination

* Coordinate support functions for ECHO programs to ensure objectives are met efficiently and within resource and timeline parameters.

* Develop and monitor implementation plans for outreach and engagement efforts.

* Analyze program data, budgets, and outcomes to identify opportunities for improvement.

* Assist in resolving operational issues related to outreach, marketing, and training using sound judgment and program knowledge.

* Provide administrative and logistical support for meetings, events, and collaborative initiatives.

Marketing and Communications Collaboration

* Partner with the MTN marketing team to develop and review promotional materials and ensure accuracy and alignment with branding standards.

* Identify and support opportunities for MTN and Show-Me ECHO to share program successes through publications, presentations, and public outreach.

* Maintain effective communication channels across teams to ensure outreach efforts aligned with broader organizational goals.

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Core Expectations

* Demonstrate professionalism, reliability, and ethical standards in all interactions.

* Adhere to University of Missouri policies and procedures.

* Represent MTN and the University positively in internal and external engagements.

* Contribute to continuous improvement of MTN and Show-Me ECHO operations and outreach initiatives.

* Collaborate effectively as part of a cross-functional team.

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Working Relationships

The Outreach Coordinator is part of the MTN outreach and recruitment team and works closely with program staff, faculty experts, and external partners. This position reports to MTN leadership and plays a vital role in expanding the reach, participation, and impact of Show-Me ECHO programs across Missouri.

M-F: 8 am -5 pm

A Bachelor's degree or an equivalent combination of education and experience and 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

* Experience in outreach, recruitment, marketing, or program coordination, preferably in healthcare or nonprofit settings.

* Familiarity with healthcare delivery systems in Missouri, especially in rural or underserved areas.

* Strong interpersonal, written, and verbal communication skills, with the ability to explain complex information in accessible terms.

* Proven public speaking and presentation experience to diverse audiences.

* Demonstrated organizational skills with the ability to manage multiple projects and meet deadlines.

* Experience collaborating with marketing and communications teams on outreach initiatives.

Salary Range: $21.71 - $31.33 Hourly

Grade: GGS-009

University Title: PROGRAM/PROJECT SUPPORT COORDINATOR II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the Online Application, please provide a Resume and Cover Letter.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.