SHS-ORGANIZATIONAL DEVELOPMENT SPECIALIST

Job Opportunity Job ID: 53337 Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

The OD Specialist is an individual with strong interpersonal and organizational skills who will play a role facilitating the programs associated with all training related activities handled by the Organizational Development (OD) team. Programs include but are not limited to: New Leader Orientation, Learning Management System (LMS) administration, Customer Service, Leadership Development, Rewards and Recognition programs, Change Management, and Engagement Survey administration. Utilizes appropriate OD models, tools and systemic approaches to drive initiatives that enhance organizational effectiveness.

Essential Duties

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Provide support for organizational learning management system (LMS).
• Interface with other departments to ensure LMS success and expanded use.
• Assist in evaluating the impact of programs on individual or organizational performance.
• Support New Caregiver and New Leader Orientation programs.
• Coordinate development and delivery of educational programs and learning experiences for Leadership and Caregiver development, including participant tracking and reporting.
• Facilitate problem solving, team building, and performance improvement meetings with diverse workgroups.
• Work with OD team to research and recommend best practices.
• Monitor, record, and evaluate training activities and program effectiveness
• Assists in analyzing reports, training metrics, and training records for accuracy.
• Participates on various project teams to develop new initiatives and programs aimed at improving organizational and associate effectiveness.
• Performs other related duties as required.
  
  

Job Requirements

General Requirements

• None
  
  

Work Experience

• Experience or demonstrable aptitude/willingness to learn administrative and resource planning skills
• Experience or demonstrable aptitude to learn training and healthcare related workflows
• Experience or demonstrable aptitude to learn administration of Learning Management System (LMS)
  
  

Education

• Bachelor’s Degree in Human Resources relevant program OR Associates Degree in Business or relevant field and a minimum of 2 years customer service experience
  
  

Specialized Knowledge and Skills

• Excellent verbal and written communication skills
• Demonstrated strength in facilitation and delivering training to diverse workgroups
• Problem solving skills
• Ability to work independently and in a team environment using strong time management and organizational skills
• Strong analytical skills
• Flexibility and adaptability
• Strong customer service and training skills.
• Professionalism and self-motivation.
• Computer knowledge required and ability to learn new software programs
  
  

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Requirements

Job Family Management/Professional Requirements:

Shift Days

Degree Type / Education Level Bachelor's

Status Full-time

Facility Sparrow Hospital

Experience Level Under 4 Years