CLINICAL SUPPORT - HOME CARE | UM HEALTH-SPARROW

Job Opportunity Job ID: 54510 N/A Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Coordinate indirect clinical functions and act as support person to Clinical Staff.

Essential Duties

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Receives, delivers, and records messages/phone mail from patients/families or Associates to appropriate personal in a timely manner using appropriate telephone etiquette.
• Manages the Daily Activity Logs (DAL’s) of all Associates providing direct patient care to ensure concise patient care statistics and fulfillment of scheduled visits (frequency).
• Verifies and enters patient discharges into the Agency computer system when applicable.
• Performs general secretarial/office duties.
• Initiates and tracks insurance authorization as required by payers
• Assists in various audits to ensure agency is meeting regulatory and accrediting standards relays to appropriate manager when audit variations are noted.
• Maintains medical supply inventory, which includes ordering, stocking and supplies filing.
  
  

Assists with clinical scheduling.

Job Requirements

General Requirements

• None
  
  

Work Experience

• Minimum of two years of previous clerical/secretarial experience
  
  

Education

• High school diploma or GED
  
  

Specialized Knowledge and Skills Required:

• Demonstrated extensive computer skills
• Demonstrated interpersonal/communication skills, verbal and written
• Demonstrated ability to work independently and prioritize workload
• Ability to assure confidentiality regarding sensitive materials Preferred:
• Associates Degree
• Previous experience in a health care related field
• Microsoft software experience
  
  

University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Requirements

Job Family Administrative/Clerical Requirements:

Shift Days

Degree Type / Education Level High School / GED

Status Full-time

Facility Sparrow Home Care

Experience Level Under 4 Years