What are the responsibilities and job description for the Manager, Pharmacy Operations position at University of Maryland Medical System?
Job Requirements
The Pharmacy Manager is responsible for leading and advancing pharmacy operations, patient care services, medication-use systems, and professional practice initiatives within a complex acute care environment. This leader partners closely with pharmacy, nursing, medical staff, and information technology teams to ensure the delivery of safe, effective, efficient, equitable, and patient-centered medication management services. The Pharmacy Manager provides strategic and operational oversight for assigned service lines, including perioperative pharmacy services, medication-use processes, automation and technology platforms, regulatory compliance programs, quality improvement initiatives, and workforce development.
This position is accountable for ensuring compliance with Joint Commission, ASHP, and other applicable regulatory and accreditation standards. The Pharmacy Manager develops, implements, and evaluates operational systems that support appropriate prescribing, preparation, distribution, administration, and monitoring of drug therapy while continuously identifying opportunities to improve patient outcomes, operational efficiency, and medication safety.
The Pharmacy Manager leads departmental efforts related to automation optimization, workflow redesign, productivity management, and practice advancement. Responsibilities include evaluating emerging technologies, assessing the effectiveness of pharmacy programs and automation enhancements, and implementing improvements that support organizational goals. The manager serves as a key contributor to strategic planning, quality improvement initiatives, and the development of innovative pharmacy services aligned with the health system's mission and future needs.
As a people leader, the Pharmacy Manager is responsible for the recruitment, onboarding, development, engagement, performance management, and retention of pharmacists, technicians, and support staff. The manager fosters a culture of accountability, professionalism, respect, innovation, and continuous improvement while coaching team members to achieve individual and organizational goals. The position oversees labor management, employee relations, competency assessment, scheduling practices, and workforce engagement initiatives.
The Pharmacy Manager serves as a mentor, educator, and role model for pharmacists, technicians, residents, students, and interns. This leader supports residency and student training programs, promotes scholarship and professional development, and advances a comprehensive pharmacy practice model that optimizes the roles of pharmacists and pharmacy technicians. The manager actively participates in multidisciplinary committees, represents pharmacy on organizational initiatives, and may serve in the capacity of other pharmacy leadership roles as operational needs require.
The successful candidate demonstrates a passion for advancing pharmacy practice, improving medication-use systems, enhancing patient safety, and developing high-performing teams. This individual possesses strong leadership, change management, project management, and quality improvement skills and is committed to fostering an environment that embraces innovation and continuous learning.
Work Experience
Education
Additional Information
All your information will be kept confidential according to EEO guidelines.
Schedule
The Pharmacy Manager is responsible for leading and advancing pharmacy operations, patient care services, medication-use systems, and professional practice initiatives within a complex acute care environment. This leader partners closely with pharmacy, nursing, medical staff, and information technology teams to ensure the delivery of safe, effective, efficient, equitable, and patient-centered medication management services. The Pharmacy Manager provides strategic and operational oversight for assigned service lines, including perioperative pharmacy services, medication-use processes, automation and technology platforms, regulatory compliance programs, quality improvement initiatives, and workforce development.
This position is accountable for ensuring compliance with Joint Commission, ASHP, and other applicable regulatory and accreditation standards. The Pharmacy Manager develops, implements, and evaluates operational systems that support appropriate prescribing, preparation, distribution, administration, and monitoring of drug therapy while continuously identifying opportunities to improve patient outcomes, operational efficiency, and medication safety.
The Pharmacy Manager leads departmental efforts related to automation optimization, workflow redesign, productivity management, and practice advancement. Responsibilities include evaluating emerging technologies, assessing the effectiveness of pharmacy programs and automation enhancements, and implementing improvements that support organizational goals. The manager serves as a key contributor to strategic planning, quality improvement initiatives, and the development of innovative pharmacy services aligned with the health system's mission and future needs.
As a people leader, the Pharmacy Manager is responsible for the recruitment, onboarding, development, engagement, performance management, and retention of pharmacists, technicians, and support staff. The manager fosters a culture of accountability, professionalism, respect, innovation, and continuous improvement while coaching team members to achieve individual and organizational goals. The position oversees labor management, employee relations, competency assessment, scheduling practices, and workforce engagement initiatives.
The Pharmacy Manager serves as a mentor, educator, and role model for pharmacists, technicians, residents, students, and interns. This leader supports residency and student training programs, promotes scholarship and professional development, and advances a comprehensive pharmacy practice model that optimizes the roles of pharmacists and pharmacy technicians. The manager actively participates in multidisciplinary committees, represents pharmacy on organizational initiatives, and may serve in the capacity of other pharmacy leadership roles as operational needs require.
The successful candidate demonstrates a passion for advancing pharmacy practice, improving medication-use systems, enhancing patient safety, and developing high-performing teams. This individual possesses strong leadership, change management, project management, and quality improvement skills and is committed to fostering an environment that embraces innovation and continuous learning.
Work Experience
Education
- Bachelor's Degree in Pharmacy or Doctor of Pharmacy (PharmD) degree from an ACPE-accredited School of Pharmacy required.
- Master of Science (MS) in Pharmacy Administration, Master of Business Administration (MBA), Master of Health Administration (MHA), or other relevant advanced degree preferred.
- Completion of an ASHP-accredited PGY1 residency preferred.
- PGY2 residency training in Health-System Pharmacy Administration, Pharmacy Practice, Medication-Use Safety, Critical Care, or other relevant specialty area preferred.
- Current pharmacist licensure in the State of Maryland or eligibility for Maryland pharmacist licensure required.
- Board of Pharmacy Specialties (BPS) certification, including Board Certified Pharmacotherapy Specialist (BCPS), preferred.
- Lean Six Sigma certification preferred.
- Additional certifications related to quality improvement, project management, patient safety, or healthcare leadership are desirable.
- Minimum of five (5) years of progressive hospital or health-system pharmacy experience required.
- Minimum of three (3) years of health-system pharmacy leadership and management experience in a manager-level role required.
- Demonstrated experience leading pharmacy operations, medication-use systems, and multidisciplinary teams in an acute care or integrated health-system environment.
- Experience managing pharmacy personnel, employee engagement initiatives, labor productivity, performance management, recruitment, and staff development.
- Experience with pharmacy automation, technology optimization, medication safety initiatives, and operational improvement projects preferred.
- Experience overseeing sterile compounding, hazardous drug handling, perioperative pharmacy services, and regulatory compliance programs preferred.
- Experience developing and implementing strategic initiatives, business plans, quality improvement programs, and operational performance metrics preferred.
- Experience serving as a preceptor, mentor, or educator for pharmacy residents, students, and interns preferred.
- Comprehensive knowledge of health-system pharmacy operations, medication-use systems, and pharmacy practice models.
- Advanced understanding of Joint Commission, ASHP, ISMP, CMS, and other applicable regulatory and accreditation standards.
- Strong leadership, coaching, and team development skills with a demonstrated ability to build high-performing teams and foster a culture of accountability and engagement.
- Proven ability to lead change, manage complex projects, and implement strategic and operational initiatives across multiple practice areas.
- Expertise in quality improvement methodologies, performance improvement, medication safety principles, and process redesign.
- Strong financial acumen with experience managing labor resources, productivity, and operational efficiency.
- Knowledge of pharmacy automation technologies, electronic health records, clinical information systems, and data analytics tools.
- Exceptional analytical, problem-solving, decision-making, and organizational skills.
- Strong written, verbal, presentation, and interpersonal communication skills with the ability to effectively engage frontline staff, physicians, executives, and interdisciplinary partners.
- Ability to prioritize multiple demands, manage competing deadlines, and adapt effectively in a fast-paced healthcare environment.
- Demonstrated commitment to patient-centered care, professional development, innovation, practice advancement, and continuous improvement.
- Ability to effectively collaborate with pharmacy leadership, nursing leadership, medical staff, information technology teams, and other organizational stakeholders to achieve departmental and system goals.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Schedule
- Dayshift; Provides leadership oversight for a 24-hour, 7-day-per-week acute care hospital pharmacy
- Pay Range: $73.83-$117.93
Salary : $74 - $118