What are the responsibilities and job description for the IT Professional Specialist position at University of Georgia?
Posting Details
Posting Details
Posting Number
S15727P
Working Title
IT Professional Specialist
Department
EITS-Student Information Systm
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (;/strong>. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website
eits.uga.edu
Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
8am - 5pm, Monday - Friday
Advertised Salary
Up to 46,000
Posting Date
09/09/2026
Open until filled
Yes
Closing Date
Proposed Starting Date
10/12/2026
Special Instructions to Applicants
Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ().
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Position Information
Classification Title
IT Support Technician II
FLSA
Non-Exempt
FTE
1.00
Minimum Qualifications
High school diploma or equivalent and 2 years of related experience
Preferred Qualifications
Position Summary
This position will assist EITS and the campus community at large in both Access Provisioning for various university core systems and access compliance and attestation. The person in this role will take advantage of tools and skills such as SQL, AD management to assist in the building workflows, provisioning access and analysis of access data. This position will also take on more complex user issues in regards to system access and account status. This position will assist in assuring proper attestation and compliance in regards to access control processes based on state and government policy and/or standards. They will also assist in the development and continued improvement of various processes such as Backup Validation and Privileged Access provisioning. Finally, this position will provide data analysis to various teams to review access data.
Knowledge, Skills, Abilities and/or Competencies
Proficient in access and security processes.
Able to assist in the development of logical access security policies and address abuses of data access privileges.
SQL and understanding of relational databases.
Entry level understanding of programing languages like Java and/or PowerShell.
Understanding of access provisioning in a AD based organization.
Physical Demands
Sit for long periods of time with computer screens.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Access Provisioning
Provide access to university central system services on request via established but ever changing business processes while maintaining compliance and mitigating abuse of access.
Work within the Identity Management system.
Provision access in a Active Directory environment.
Review and look for opportunities to automate access provisioning processes, taking advantage of programming skills to script access based on established and defined roles.
Contribute to the development and continuous improvement of Access Provisioning processes and procedures by collaborating with functional units.
Percentage of time
45
Duties/Responsibilities
Data Analysis, Reporting, and Troubleshooting
Query and analyze access data, providing reports to leadership that inform business processes and decision making for campus community.
Answer questions about account provisioning processes from campus community.
Investigate and resolve more complex issues related to account status and system access.
Document process workflows and data definitions.
Perform regular account access cleanups and reviews.
Percentage of time
30
Duties/Responsibilities
Process Review and Attestation
Assist in the development of workflow and processes to ensure EITS compliance in regards system access both privilege users and system admins.
Assist EITS departments in development of review and attestation workflows such as Backup Validation and Change Management Monitoring.
Perform review of EITS processes to provide feedback and contribute to the continuing improvement of various workflows.
Percentage of time
20
Duties/Responsibilities
Other duties as assigned.
Percentage of time
5
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name
Josh Payne
Recruitment Contact Email
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Posting Details
Posting Number
S15727P
Working Title
IT Professional Specialist
Department
EITS-Student Information Systm
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (;/strong>. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website
eits.uga.edu
Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
8am - 5pm, Monday - Friday
Advertised Salary
Up to 46,000
Posting Date
09/09/2026
Open until filled
Yes
Closing Date
Proposed Starting Date
10/12/2026
Special Instructions to Applicants
- Please provide name and contact information for three professional references
- This is a full-time, on-site position
- This position is not eligible for work authorization sponsorship
Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ().
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Position Information
Classification Title
IT Support Technician II
FLSA
Non-Exempt
FTE
1.00
Minimum Qualifications
High school diploma or equivalent and 2 years of related experience
Preferred Qualifications
Position Summary
This position will assist EITS and the campus community at large in both Access Provisioning for various university core systems and access compliance and attestation. The person in this role will take advantage of tools and skills such as SQL, AD management to assist in the building workflows, provisioning access and analysis of access data. This position will also take on more complex user issues in regards to system access and account status. This position will assist in assuring proper attestation and compliance in regards to access control processes based on state and government policy and/or standards. They will also assist in the development and continued improvement of various processes such as Backup Validation and Privileged Access provisioning. Finally, this position will provide data analysis to various teams to review access data.
Knowledge, Skills, Abilities and/or Competencies
Proficient in access and security processes.
Able to assist in the development of logical access security policies and address abuses of data access privileges.
SQL and understanding of relational databases.
Entry level understanding of programing languages like Java and/or PowerShell.
Understanding of access provisioning in a AD based organization.
Physical Demands
Sit for long periods of time with computer screens.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Access Provisioning
Provide access to university central system services on request via established but ever changing business processes while maintaining compliance and mitigating abuse of access.
Work within the Identity Management system.
Provision access in a Active Directory environment.
Review and look for opportunities to automate access provisioning processes, taking advantage of programming skills to script access based on established and defined roles.
Contribute to the development and continuous improvement of Access Provisioning processes and procedures by collaborating with functional units.
Percentage of time
45
Duties/Responsibilities
Data Analysis, Reporting, and Troubleshooting
Query and analyze access data, providing reports to leadership that inform business processes and decision making for campus community.
Answer questions about account provisioning processes from campus community.
Investigate and resolve more complex issues related to account status and system access.
Document process workflows and data definitions.
Perform regular account access cleanups and reviews.
Percentage of time
30
Duties/Responsibilities
Process Review and Attestation
Assist in the development of workflow and processes to ensure EITS compliance in regards system access both privilege users and system admins.
Assist EITS departments in development of review and attestation workflows such as Backup Validation and Change Management Monitoring.
Perform review of EITS processes to provide feedback and contribute to the continuing improvement of various workflows.
Percentage of time
20
Duties/Responsibilities
Other duties as assigned.
Percentage of time
5
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name
Josh Payne
Recruitment Contact Email
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume/CV
- Cover Letter
- List of References with Contact Information
Salary : $46,000