What are the responsibilities and job description for the Administrative Support AST I position at University of Florida - Chemical Engineering Masters Program?
Classification Title
Administrative Support AST I
Job Description
Coordinate area desk functions for an area desk
Expected Salary
$16.76 per hour
Minimum Requirements
High school diploma or equivalent and one year of relevant experience.
Preferred Qualifications
EDUCATION & EXPERIENCE
Administrative Support AST I
Job Description
Coordinate area desk functions for an area desk
- Serve as the point of contact for an area desk, answering telephone calls, assisting residents and visitors, explaining housing policies and/or procedures, or providing appropriate university resources as needed; ensure communication is handled in the most appropriate manner and/or routed appropriately based on comprehensive knowledge of Housing & Residence Life
- Provide key access for assigned buildings including but not limited to creating key packets, order necessary keys, programming key fobs, and overall management of key distribution
- Generate reports detailing current occupancy, rosters, and status updates for package and key distribution and management
- Conduct daily audit of keys; ensure proper processes and procedures were followed after-hours and collaborate with internal units as required
- Create resident files containing necessary documents, information, and access for move-in/out for residents as directed
- Apply appropriate charges on student accounts for excessive lock-outs and key access
- Coordinate with internal units (e.g. Custodial Services, Maintenance, and Operations teams) to provide clean, safe, and secure spaces
- Process work requests for maintenance, custodial services, telecommunications, information technology and other services as needed.
- Assist with receiving packages on behalf of residents and ensuring timely package pick-up
- Forward letter mail and packages to appropriate location
- Collaborate with internal units to reserve facility spaces within area such as meeting spaces and common spaces
- Distribute signage for area during university closures, holidays, and special events as directed
- Collaborate with housing conference services to provide appropriate access for guest spaces, conference attendees, and others as needed
- Recruit, hire, train, and supervise student staff for area desk
- Create and manage assigned area desk student staff schedule ensuring proper coverage during hours of operation
- Responsible for administrative functions related to employee time approval and related human resources functions for area desks
- Assist with training for employees on operation, safety, customer service, and related topics as needed
- Develop and maintain an effective filing system; keep files up-to-date, organized, and cross-referenced as needed.
- Manage office supply inventory for area operations including proper supply inventory of student used spaces and printing
- Ensure compliance with departmental and University policies, guidelines, and other relevant regulations
- Serve as a back-up to the Main Housing Office front reception desk, switchboard, and call center, answering questions, and providing appropriate resources
Expected Salary
$16.76 per hour
Minimum Requirements
High school diploma or equivalent and one year of relevant experience.
Preferred Qualifications
EDUCATION & EXPERIENCE
- Experience in customer service driven industry or university housing
- Experience with student staff supervision and/or motivating teams
- Demonstrated levels of professionalism and dependability
- Demonstrated proficiency with computers and basic software applications (e.g. Microsoft Office Excel, Word, PowerPoint, and Outlook)
- Demonstrated planning, time management, and organizational skills
- Demonstrated proficiency with communication skills (verbal and written)
- Demonstrated interpersonal skills
- Strong ability to be detail-oriented, accurate, and problem solve while working independently
- Ability to maintain effective working relationships with employees, co-workers, departmental staff members, UF staff members, and students
- Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
- Demonstrated ability to handle multiple projects or tasks simultaneously
- Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
- Demonstrated ability to work as part of a team in a multifaceted environment
- Schedule for this position is Monday through Friday, 12:00 a.m. to 08:00 a.m.
- In order to be considered, applicants must upload a cover letter, resume, and professional references.
- This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
- Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Salary : $17