Employee Assistance Counselor

Job Detail

• Job Title:

  Employee Assistance Counselor

• Department:

  60004-Employee Health

• Location:

  Farmington

• FTE%:

  1

• Shift

• Search #:

  2026-1032

• Closing Date:

  05/01/2026

• Recruiter:

  O'Donnell, Lorin E.

Additional Links:

• This position is Benefit eligible; click here for an overview of available benefits.
• This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.
• This position is in salary group UHP-08; click here to review the current UHP Pay Plan

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

At UConn Health this classification is accountable for providing health and well-being focused solutions through assessment, referrals, short-term counseling, crisis intervention, training, and consultation to client organizations on issues affecting employee well-being and workplace productivity.

SUPERVISION RECEIVED:

Works under the limited supervision of an employee of higher grade.

SUPERVISION EXERCISED:

May lead/supervise lower level employees as assigned.

EXAMPLES OF DUTIES:

• Assesses and refers clients as needed to appropriate resources/health care provider Conducts intake, monitors short-term cases, and provides time-limited case coordination and follow-up through referral and case closure, as appropriate.

• Provides short-term counseling and crisis intervention.

• Maintains contact records.

• Provides consultation to managers in addressing employees with productivity issues or other workplace concerns.

• Assists in the development of program policy.

• Maintains contact with individuals both within and outside of the organization who might impact on program activities.

• Educates staff, prepares and presents training topics/programs as required.

• Provides specialized services to various client groups, such as but not limited to, substance abuse, stress management or behaviors of concern.

• Supports the critical incident response team as needed and provides on-call support, as assigned.

• Participates in weekly peer consultation meetings.

• Performs related duties as required.

MINIMUM QUALIFICATIONS REQUIRED:

KNOWLEDGE, SKILL AND ABILITY:

• Considerable knowledge of employee assistance programs.

• Knowledge of social, psychosocial, psychiatric, medical, economic and legal factors influencing individual and group behavior.

• Knowledge of case work methods.

• Considerable knowledge of community resources.

• Considerable interpersonal skills.

• Considerable oral and written communication skills.

• Computer skills.

• Ability to plan and execute programs to meet client needs.

• Ability to respond to crisis.

EXPERIENCE AND TRAINING:

General Experience:

Master's degree in counseling, clinical social work or other related behavioral health field and two (2) years of relevant professional experience.

OTHER REQUIRMENTS:

• Current Connecticut Behavioral health license in an appropriate discipline.

• Certified Employee Assistance Professional [CEAP], if not certified at time of hire, required to become certified within the first year of employment.

WORKING CONDITIONS:

• Work is performed in an office, clinical, or virtual setting with extensive interaction with employees, managers, and external providers.

• The role requires periods of computer use, phone consultation, and in-person or telehealth clinical sessions.

• May involve exposure to emotionally charged situations, crisis intervention, or workplace critical incidents.

• Travel to both on- and off-site locations is required.

• Participation in a 24/7 on call rotation for emergency support may also be required.

SCHEDULE: Full time, 40 hours per week, Monday through Friday from 8:00 am to 5:00 pm.