Surgery Scheduler

General Information

Job Name Surgery Scheduler Department 7422020 - Prepare Program SFMED Position type Full Time Workplace Fully On-Site Primary Location San Francisco, CA, United States Job ID 4871

Description & Requirements

Job Description

Employment Duration: 6 months

The Surgery Scheduler serves as a key member of the PREPARE team and is responsible for coordinating, scheduling, and managing preoperative appointments for patients undergoing surgical and procedural care. The Surgery Scheduler ensures patients are scheduled in a timely manner, supports perioperative workflows, provides excellent customer service, and collaborates closely with surgical clinics, anesthesia providers, nurses, advanced practice providers, and administrative staff to promote safe and efficient patient care.

Key Responsibilities:

• Schedule PREPARE appointments using established clinical guidelines and scheduling protocols.
• Coordinate phone consultations, in-person visits, RN Teach appointments, and specialty referrals as needed.
• Reschedule, cancel, and modify appointments while maintaining clinic efficiency and access.
• Coordinate communication with internal departments and external entities related to patient care.
• Monitor waitlists and prioritize urgent, add-on, and time-sensitive cases.

Qualifications Required Qualifications: - Minimum of 3 years of experience in healthcare scheduling, patient access, medical office operations, and administrative support. - Ability to schedule patients for appointments. - Strong organizational and time management skills. - Excellent verbal and written communication skills. - Ability to manage multiple priorities in a fast-paced healthcare environment. - Proficiency with electronic scheduling systems and standard office software.

Additional Details

Job Code ADMITTING WORKER SR (009032) Assignment Category Limited Appt IAP Level None Job Family Finance Campus 1 Mission Bay (SF) Campus 2 Parnassus Heights (SF) Percentage (%) 100.00 Shift Length 8 hours Shift Type Day Bargaining Unit EX