Demo

Lead Dispatcher

University of California - San Francisco
San Francisco, CA Full Time
POSTED ON 4/8/2026 CLOSED ON 5/12/2026

What are the responsibilities and job description for the Lead Dispatcher position at University of California - San Francisco?

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, assists the Technical Services Director, and maximizes continuity within the Dispatch Unit. This position provides lead direction of the operations of the Dispatch center as well as performs the job duties assigned while on-duty in the 9-1-1 center. Positions in this class serve as shift leads and have full lead responsibility over assigned personnel in addition to performing the job duties of a Public Safety Dispatcher. Direction is provided by the Technical Services Director and the Communications Operations Manager. Responsibilities include direction over subordinate Public Safety Dispatchers. Incumbents may serve as training coordinators for formal training and performance programs.


Required Qualifications

  • High School diploma or GED equivalent

  • Minimum qualifications for Public Safety Dispatcher include satisfactory completion of a POST-certified, 80-hour Basic Complaint/Dispatcher course within 12 months of the date of hire; undergo a thorough background investigation; an evaluation of oral communication skills; the completion of 12 months' probation; and the completion of a medical examination.

  • Passing Score on POST Entry-level Dispatcher Selection Test Battery, before academy.

  • Effective written and verbal communications

  • Must be able to work shifts on a rotational basis (days, swings, and midnights); must be able to work on-call assignments and/or overtime as required.

  • Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.

  • Knowledge of Police Dispatching Procedures, including the operation of state-of-the-art Telephone and Radio Systems, within one year of appointment

  • Knowledge of Information Technology, Personal Computers, and related Software Applications. Knowledge of Police Dispatching Procedures, including the operation of state-of-the-art Telephone and Radio Systems

  • Knowledge of Computer Aided Dispatch (CAD) and Records Systems, Knowledge of Information Technology, Personal Computers, and related Software Applications.

Preferred Qualifications

n/a

License/Certification

  • Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course

  • Valid California Driver's License

  • Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy.


About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html


Required Qualifications

  • High School diploma or GED equivalent

  • Minimum qualifications for Public Safety Dispatcher include satisfactory completion of a POST-certified, 80-hour Basic Complaint/Dispatcher course within 12 months of the date of hire; undergo a thorough background investigation; an evaluation of oral communication skills; the completion of 12 months' probation; and the completion of a medical examination.

  • Passing Score on POST Entry-level Dispatcher Selection Test Battery, before academy.

  • Effective written and verbal communications

  • Must be able to work shifts on a rotational basis (days, swings, and midnights); must be able to work on-call assignments and/or overtime as required.

  • Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.

  • Knowledge of Police Dispatching Procedures, including the operation of state-of-the-art Telephone and Radio Systems, within one year of appointment

  • Knowledge of Information Technology, Personal Computers, and related Software Applications. Knowledge of Police Dispatching Procedures, including the operation of state-of-the-art Telephone and Radio Systems

  • Knowledge of Computer Aided Dispatch (CAD) and Records Systems, Knowledge of Information Technology, Personal Computers, and related Software Applications.

Preferred Qualifications

n/a

License/Certification

  • Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course

  • Valid California Driver's License

  • Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy.


Equal Employment Opportunity: The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

 

Salary.com Estimation for Lead Dispatcher in San Francisco, CA
$60,830 to $83,820
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Lead Dispatcher?

Sign up to receive alerts about other jobs on the Lead Dispatcher career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$48,926 - $68,588
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$83,802 - $137,829
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at University of California - San Francisco

  • University of California - San Francisco San Francisco, CA
  • Description & Requirements Job Description Job Summary: Applies skills as a seasoned, experienced professional with a full understanding of industry-wide b... more
  • 4 Days Ago

  • University of California - San Francisco San Francisco, CA
  • Application Window Open date: October 23, 2026 Next review date: Monday, Nov 23, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full considera... more
  • 4 Days Ago

  • University of California - San Francisco San Francisco, CA
  • Description & Requirements Job Description The Sil lab at UCSF has a Staff Research Associate opportunity. Under direct supervision and training, the Staff... more
  • 4 Days Ago

  • University of California - San Francisco San Francisco, CA
  • Description & Requirements Job Description This position serves as the Associate Chair for Administration and Finance and as the Chief Administrative Offic... more
  • 4 Days Ago


Not the job you're looking for? Here are some other Lead Dispatcher jobs in the San Francisco, CA area that may be a better fit.

  • Menzies Burlingame, CA
  • Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the globa... more
  • 4 Days Ago

  • Kumar Management Millbrae, CA
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employ... more
  • 4 Days Ago

AI Assistant is available now!

Feel free to start your new journey!