Library Support Assistant

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and/or Experience:

• High School Diploma

Preferred Education and/or Experience:

• Bachelor's Degree;

• A minimum of one (1) year of experience in the provision of assistance and/or instruction in a library or educational setting.

Job Duties and/or Responsibilities:

• Work a regular schedule of Sunday-Thursday (1:00 pm - 10:00 pm);

• Follow established procedures and secure materials and money; Monitor building conditions and library security, report problems and work with library administration, facilities, and public safety personnel as needed;

• Provide excellent customer service to library users at the library's main desk, approximately 20-30 hours per week with additional time as needed;

• Provide research and technology assistance to students in-person and virtually (phone, email, chat, and SMS);

• Support the circulation of library materials and technology to library users;

• Receive and distribute mail deliveries;

• Maintain an organized workspace at the circulation desk;

• Supervise student employees, providing training and direction;

• Oversee shelving and stacks management;

• Support the collection of data, and participate in service assessment and continuous improvement;

• Assist Technical Services Coordinator with updating and replacing library materials;

• Assist in preparing materials for deposit in the institutional repository;

• Assist Circulation Coordinator with library inventory duties, including locating missing books;

• Assist Circulation Coordinator with updating policies and signage in the library;

• Build partnerships and relationships among others in the university community;

• Open or close the library and work nights and weekends as needed;

• Perform other work-related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Strong customer service skills are essential;

• Ability to stand and walk for long periods of time, move book carts, and lift up to 20 pounds;

• Ability to work in a team environment;

• Demonstrated Flexibility and reliability in performance of job duties;

• Good communication and interpersonal skills;

• Commitment and ability to work effectively with diverse populations in a collegial environment.

Preferred Knowledge, Skills, and Abilities:

• Knowledge of library collections management, services, and technology;

• Familiarity with integrated library systems, particularly OCLC WMS;

• Knowledge of research methods and library resources;

• Experience with computer technology and troubleshooting;

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.