Patient Services Coordinator II (Temp)

Under general supervision and according to UAB Medicine established policies and procedures, provides

a variety of specialized services in support of the operations of their assigned physicians, advanced

practice providers and assigned clinics. May direct the work of other clerical employees.

Key Duties & Responsibilities

• Coordinates scheduling and facilitates pre-certification and admitting processes as
  
  

necessary.

• Coordinates outpatient scheduling and facilitates pre-certification for diagnostic testing and
  
  

specialty referrals.

• Serves as an advocate for patient and patient family assisting patients and patient families
  
  

with obtaining services and assistance available within the University or Birmingham

community.

• Answers patient inquiries verbally or in writing, acting as an advocate
• Provides and documents a thorough and accurate record of patient plans and interactions.
• Performs administrative functions such as collaborating with other members of the care
  
  

team. May assign work to others, may orders supplies.

• Performs other duties as assigned.
  
  

Hourly Pay Rate: $16.50

Minimum Requirements

High school diploma or equivalent and two (2) years office/clerical experience in customer service, call

Center, Physician Office Or Other Clinical Environment Required.

Demonstrated organizational and leadership skills; excellent customer service and communication skills required.

Must:

• Attend all required course work assigned by management
• possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management
• be able to perform math & bookkeeping skills
• possess exceptional telephone & customer service skills
• be knowledgeable of English grammar & punctuation.
  
  

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

Primary Location

Temporary Services

Job Category

UAB Temporary Services

Organization

114402000 Temporary Services

Employee Status

Temporary

Shift

Day/1st Shift

Work Arrangement (final schedule to be determined by the department/hiring manager)

Onsite