What are the responsibilities and job description for the PATIENT SERVICES COORDINATOR I position at University of Alabama at Birmingham?
University of Alabama at Birmingham
General Responsibilities
Education
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
Job Category
Clerical & Administrative
Organization
329111000 General Dentistry
Employee Status
Regular
Shift
Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager)
Onsite
General Responsibilities
- Responsible for coordinating certain aspects of clinical and administrative patient services.
- Serves as patient advocate.
- Answers patient inquiries verbally or in writing.
- Resolves patient problems.
- Disseminates information relating to clinic operations.
- Maintains patient records.
- Responsible for the conduct of patient scheduling, reception and other front office operations.
- May supervise clerical staff.
- Performs other duties as assigned.
- Dental/medical office software
- Patient scheduling
- HIPPA knowledge
- Strong communication
- Teamwork skills
- Organizational skills
- Professionalism
Education
- High school diploma or equivalent
- And one (1) year office/clerical experience in customer service, call center, physician office or other clinical environment required.
- Demonstrated organizational and leadership skills; excellent customer service and communication skills required
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
Job Category
Clerical & Administrative
Organization
329111000 General Dentistry
Employee Status
Regular
Shift
Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager)
Onsite
Salary : $15 - $22