What are the responsibilities and job description for the Transport Customer Service Technician I position at University Hospital, Newark NJ?
Overview
About the Role
Under the supervision of a Manager or Supervisor, provides safe and efficient transportation services for patients across all age groups, from neonates to geriatrics. Also responsible for transporting patient-related materials, including but not limited to specimens, oxygen tanks, packages, requisitions, supplies, medication orders, and lab items. May use various tools and equipment such as pagers and locks as part of daily operations. Performs routine preventive maintenance on transport equipment as needed.
Responsibilities
What You’ll Do
Transports patients safely and efficiently across all age groups, from neonates to geriatric patients
Operates under the supervision of a Manager or Supervisor
Delivers patient-related items, including specimens, oxygen tanks, packages, requisitions, supplies, lab samples, and medication orders
Utilizes necessary tools and equipment such as pagers, locks, and other transport-related devices
Ensures proper handling and timely delivery of materials to support patient care
Conducts routine preventive maintenance and safety checks on all transport equipment
Adheres to hospital protocols and safety standards during all transport activities
Qualifications
What You’ll Bring
Preferred:
High School Diploma or GED required
Minimum of one (1) year customer service experience, preferably in a healthcare setting
Must be able to read, write, speak, understand, and communicate in English effectively to perform job duties
Ability to interact professionally with a diverse range of patients and healthcare staff
Must be physically capable of walking and standing for extended periods
Able to push, pull, lift, and bend with proper hand-eye coordination as outlined in PM&R Physical Assessment
Must complete University Hospital’s body mechanics training within three (3) months of hire
Ability to complete CPR training as required
Must be flexible and able to adapt to changing staffing needs and rotating shifts with advance notice
What We Offer
- Paid Time Off (PTO)
- Medical & Prescription Drug Coverage
- Dental & Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Short- & Long-Term Disability Insurance
- Pension Plan
- Pet Insurance
- Employee Assistance Program (EAP)
- Professional Development
Compensation
The expected salary range for this position is TS/1375: $ 20.60 - $19.32 - $21.22 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.
About Us
University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you.
University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit www.uhnj.org/hrweb.
Salary : $19 - $21