What are the responsibilities and job description for the Patient Access Scheduling Supervisor position at University Health?
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Patient Access Scheduling Supervisor101 Truman Medical CenterJob LocationUH Lakewood Medical Center, University Health Truman Medical CenterKansas City, MissouriThe Patient Access Scheduling Supervisor oversees staff scheduling and coverage across all Patient Access departments at both hospital locations. This role provides direct supervision of float pool, PRN, and second-position staff, ensuring appropriate coverage for scheduled and unscheduled absences, peak volumes, and training overlap. The Supervisor manages on-call rotation schedules, utilizes Shift Wizard for schedule management and transparency, and works to maintain compliance with corporate policies, departmental standards, and regulatory requirements while supporting staff satisfaction and patient-centered service.
Minimum Requirements
- Bachelor's degree or equivalent combination of experience and education
- Demonstrated knowledge of staff scheduling in a healthcare environment
- Experience supervising or scheduling staff in Patient Access or a related department
- Good organizational and analytical skills
- Effective verbal and written communication skills
Preferred Qualifications
- Knowledge of database, scheduling, payroll, and time and attendance applications (shift wizard experience preferred)
- Experience with float pool or multi-site scheduling
Truman Medical Centers is committed to being a leader in providing culturally inclusive health care services for patients in ways that are effective, fair, respectful, and culturally competent and in providing a culturally inclusive workplace for employees. We value and celebrate our differences, which include, but are not limited to, race, ethnicity, language, national origin, age, socioeconomic status, literacy, gender identity and expression, sexual orientation, mobility, abilities, and belief systems.