What are the responsibilities and job description for the Program Coordinator, GSE Outreach and Community Engagement position at University at Buffalo?
Manage day‑to‑day operations of the Brainy Bulls virtual tutoring program, ensuring all sessions run smoothly and efficiently.
Oversee and maintain virtual program systems and platforms to support engagement, accessibility, and academic support.
Monitor live sessions and troubleshoot operational or technical issues in real time.
Conduct ongoing quality assurance through review of session data and participation records.
Monitor program activity during the October–April service period to ensure safety and compliance.
Serve as the primary supervisor and point of contact for undergraduate tutor mentors.
Provide ongoing guidance, coaching, and support to work‑study eligible students.
Design and deliver onboarding training and ongoing professional development for tutor mentors (updated language per your request).
Enforce program policies related to tutor communication.
Serve as an intermediary between external users and tutors when communication or expectations require clarification.
Manage communication with students and parents/guardians through the program Outlook account.
Monitor and respond to inquiries from program participants (students, parents/guardians) and tutors regarding scheduling, program access, and participation
Support presentations, planning efforts, and outreach to faculty and staff stakeholders.
Collaborate with the Assistant Dean to identify internal partnerships within GSE and the University at Buffalo.
Analyze program data post‑cycle to identify trends, inform improvements, and support reporting needs.
Contribute to program growth initiatives, including evaluation and research‑related activities
Hourly Wage Estimation for Program Coordinator, GSE Outreach and Community Engagement in Buffalo, NY
$25.00 to $34.00
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