Show Crew

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity. Be an essential part of delivering world-class entertainment as a member of the Show Crew, where you’ll support the seamless operation of theatrical performances. In this dynamic and fast-paced role, you’ll set up props, operate special effects during shows, and reset the stage after each performance, ensuring everything runs smoothly. Additionally, you’ll help maintain the cleanliness of audience areas, the stage, and backstage spaces, contributing to a professional and polished environment. Your ability to work collaboratively with team members, stay focused under pressure, and adapt to the demands of live entertainment will help create unforgettable experiences for guests of all ages.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs
  
  

Responsibilities

• Responsible for setting up props and preparing the stage and audience areas for various shows and Special Events.
• Responsible for safely loading pyrotechnics under the direction of the Special Effects Technician.
• Enable manual and computerized show effects under the direction of the Special Effects Technician and the Stage Manager.
• Interact on and off stage with guests and perform show resets in sight of guests.
• Responsible for operating a follow spotlight as directed by the Stage Manager.
• Comply with all policy and procedures to ensure guest and performer safety during shows, which include inspecting then venue and/or reporting any safety issues to management immediately.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned
  
  

Qualifications

• Must be 18 years old or older
• Prior Theatrical Experience preferred
• Previous experience in customer/guest service, in a fast paced environment preferred
  
  

Job Demands

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors
  
  

Schedule

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays
  
  

Pay

• $20 per hour (After 1,000 hours worked, pay increases to $24/hr)
  
  

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com