What are the responsibilities and job description for the Special Projects Manager position at Universal Music Group?
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How We LEAD
The UMLE Special Projects Manager will provide support to the Artist Royalties and UMLE label teams. The manager will serve as the point person for the UMLE label as it relates to royalties and will play a vital role in building strong relationships with clients and service their needs. This position is responsible for handling external client inquiries, internal label inquires and assist in processing royalties. This role requires excellent client communication skills and a good understanding of royalty accounting.
How You’ll CREATE
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category
Royalties & Copyright
Salary Range
50,000 - 90,000
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
How We LEAD
The UMLE Special Projects Manager will provide support to the Artist Royalties and UMLE label teams. The manager will serve as the point person for the UMLE label as it relates to royalties and will play a vital role in building strong relationships with clients and service their needs. This position is responsible for handling external client inquiries, internal label inquires and assist in processing royalties. This role requires excellent client communication skills and a good understanding of royalty accounting.
How You’ll CREATE
- Handle high profile clients as the primary royalty point-of-contact
- Assist clients with statement retrieval and inquiries from the royalty portal
- Assist clients with portal access and new vendor creation
- Liaise with internal teams (i.e. Finance, Business Affairs, Royalties, Global Client Services, etc.) to assist with analysis, gathering information, inquiries and royalty processing
- Assist the royalty department with completing royalty tasks to expedite the royalty process
- Proven experience in artist royalties with a strong understanding of artist contracts, music rights and royalty structures (at least 2 years preferred)
- Customer service experience is beneficial (experience with Zendesk a plus)
- Must be able to speak, write and read fluently in Spanish
- Proficient in Microsoft Excel is required
- Familiarity with financial management software (SAP) is a plus
- Strong analytical, problem-solving and time management skills are a must
- Bachelor’s degree in related field preferred (or equivalent experience)
- Ability to work independently and collaboratively in cross-functional teams in a fast-paced environment
- Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
- Comprehensive medical, dental, vision, and FSA options, as well as:
- 100% coverage for out-patient mental health services
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
- A lifetime fertility support allowance of $30,000 to plan participants
- Student Loan Repayment Assistance and Tuition Reimbursement
- 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
- Variety of ways to prioritize much-needed time away from work including:
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 2-weeks paid Winter Break
- 10 Company Holidays (including Juneteenth and Wellbeing Day)
- Summer Fridays (between Memorial Day and Labor Day)
- Generous paid parental leave for every type of parent
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category
Royalties & Copyright
Salary Range
50,000 - 90,000
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
Salary : $50,000 - $90,000
