Senior Manager, Merchandising

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse, a division of UMG, is the preeminent leader in merchandise & D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers merch and D2C for UMG’s labels, artists, and Bravado. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, merchandising, fulfillment, customer service, technology, and more.

How We LEAD

Famehouse, a division of Universal Music Group, is seeking a highly analytical and execution-focused Senior Manager, Merchandising to support global merchandise line planning across our artist roster. This role is responsible for owning the development and execution of product assortments that deliver against revenue, margin, and brand objectives across Direct-to-Consumer (DTC), U.S. Retail, International Retail, and Tour.

The Senior Manager, Merchandising serves as the day-to-day business owner for assigned artists, with accountability for executing line plans and delivering against financial targets. This role translates merchandising strategy into actionable assortments and drives execution across cross-functional teams.

How You'll CREATE

• Own execution of artist line plans that deliver against revenue and margin targets.
• Translate merchandising strategy and artist vision into commercially viable assortments.
• Drive product execution from concept through launch across channels.
• Use performance data to inform in-season optimization and future planning.
  
  

Line Planning & Ownership

• Own and execute seasonal and campaign-based line plans for assigned artists.
• Build assortments by category, price point, and channel.
• Support pricing and margin decisions in partnership with Finance and Production.
• Manage product lifecycle from concept through launch and replenishment.
  
  

Channel Execution

• Execute channel-specific merchandising strategies while ensuring alignment across DTC, Retail, International, and Tour.
• DTC: Execute product drops, capsules, and exclusive assortments.
• U.S. Retail: Develop assortments aligned to retailer needs and manage sell-through.
• International Retail: Support localized assortments and pricing strategies.
• Tour: Execute tour merchandise assortments and ensure operational readiness.
  
  

Data & Performance Management

• Analyze sales, consumer behavior, and trends to inform decisions.
• Monitor KPIs and identify risks and opportunities.
• Incorporate retailer feedback into planning and adjustments.
• Support test-and-learn initiatives.
  
  

Cross-Functional Execution

• Partner with Creative, Production, Supply Chain, Marketing, and Sales.
• Manage timelines and deliverables.
• Support go-to-market execution.
  
  

Bring Your VIBE

• 5–8 years of merchandising or related experience.
• Experience owning assortments and delivering financial results.
• Strong analytical and organizational skills.
• Understanding of pricing, margin, and inventory planning.
• Strong collaboration and communication skills.
• Passion for music and artist brands.
• Assortment ownership
• Data-driven decision making
• Multi-channel merchandising
• Product lifecycle management
• Cross-functional coordination
  
  

Perks Playlist

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage
• Including 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  
  

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent
  
  

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category

Merchandising

Salary Range

$79,190 - $100,000

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.