What are the responsibilities and job description for the Accounts Receivable Clerk position at Universal Logistics Holdings, Inc.?
Universal Logistics Holdings Inc. is a full-service provider of customized transportation and logistics solutions including intermodal drayage, material handling and value-added services, global trade management, and much more. Universal focuses on the continuously expanding needs of the intermodal marketplace. Our national footprint and ability to conduct business with all major steamship lines and rails gives our customers seamless and consistent service.
Ideal candidates will meet the following requirements:
- Excellent written and verbal communication skills
- Customer service or office experience in a fast-paced environment is preferred
- Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
- Excellent problem solving skills and the ability to work independently
Responsibilities will include:
- Investigating customer discrepancies and working with various contacts to resolve the issues
- Telephone, email, and in person communication with various levels of internal employees from our field offices to executive management
- Understanding and analyzing shipping documents
- Research and problem resolution of customer invoice issues
- Learning and understanding industry requirements and changes
- Interaction with the customer via phone calls, email, web portals, and EDI connections
Nice to Have:
- 3-5 years of relevant office experience we prefer corporate collections if possible.
- Can work independently
- Likes problem solving and digging into issues and fixing the route cause
- Personable-more customer service then aggressive collections
- Comfortable interactive with executives of the company.
- Efficient in Microsoft excel
Salary : $20 - $23
