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Quality Associate

Universal Leaf North America
Wilson, NC Full Time
POSTED ON 11/19/2025 CLOSED ON 12/19/2025

What are the responsibilities and job description for the Quality Associate position at Universal Leaf North America?

Job Title: Quality Associate
Department: Global Laboratory Services
Reports To: Laboratory Manager
FLSA Status: Non-Exempt

Job Purpose Statement:
Responsible for internal auditing of the ISO 9001 Quality Management System as well as conducting testing with significant attention to detail.

Key Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Abide by and enforce company policies, safety procedures and good housekeeping practices
  • Performs quality assurance analysis to ensure consistent and reliable operation in a laboratory setting
  • Performs routine analysis to ensure the integrity of data, processes, and results and provides recommendations to improve quality standards
  • Reviews and interprets test results to ensure accuracy, precision, and repeatability
  • Performs calculations and determinations to validate results or specifications
  • Validates and verifies methods and identifies issues that may affect the accuracy and integrity of test results
  • Performs internal auditing
  • Record keeping as required
  • Perform other duties as required

Job Qualification Requirements:
  • Associate Degree in related field preferred, or equivalent combination of education and experience
  • Effective analytical, planning and organizational skills
  • Excellent interpersonal skills
  • Excellent verbal and written communication skills
  • Adapt to frequent changes in climate, environment, workload and schedules, including Saturday and Sunday work when required
  • 30-day competency evaluation period
  • Minimum job criteria level - 3

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasional lifting of 40 pounds or more
  • Visual attention to assure correct operations


Benefits
We offer a wide range of market-competitive total rewards that include 401(k) match, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few.

EOE M/F/Disabled/Vet Employer

All applicants must be authorized to work in the United States.

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Salary.com Estimation for Quality Associate in Wilson, NC
$76,422 to $92,874
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