Inside Sales Representative

Universal Industries, Inc. is seeking a talented Inside Sales Representative to join our sales team. You must be comfortable making calls, generating interest, qualifying prospects, and closing sales.

SUMMARY: The Inside Sales Representative is responsible for providing quotes, orders and service to customers. This position requires high accuracy and attention to detail.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.

• Identify customer needs; sell products that maximize Universal's product offerings.
• Promptly respond to telephone, fax and e-mail inquiries from customers.
• Generate sales quotes and sales orders with accurate pricing and materials.
• Determine appropriate delivery method based on customer needs, cost effective delivery, and product margin.
• Establish and maintain relationships with customers.
• Attend one or two trade shows annually and interact with customers and vendors.
• Travel in the field as needed.
• Assists in developing and executing sales plans and programs, both short and long range, to ensure the profit, growth and expansion of sales of company products and/or services .
• Provides current information on products, applications, and services, helping current and prospective buyers with technical concerns and/or problems.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Unwavering dedication to customer service and support.
• Strong attention to detail and analytical ability required.
• Knowledge of material handling, ag or farm equipment preferred.
• Working knowledge of Microsoft Office Software.
• Preferred candidates will have 2-year sales and customer service experience with a background in the material handling, ag or farm industry.

EXPERIENCE AND SKILLS:

• Excellent written and verbal communication skills.
• High School Diploma or equivalent, College Degree preferred.

• Proven ability to work both independently and in a team environment.
• Must have the ability to establish and maintain effective customer relationships.
• Ability to prioritize tasks and work quickly and efficiently.
• Strong attention to detail and analytical ability required.
• Ability to problem-solve.
• Must have the ability to establish and maintain effective customer relationships.
• Knowledge of material handling equipment preferred.
• Background in the material handling, ag, or farm industry preferred.
• Mechanically inclined.
• Ability to be a self-starter.
• Possession of a valid drivers' license.
• Occasional overnight travel.

Ability to commute/relocate to Cedar Falls, IA 50613

Reliably commute or planning to relocate before starting work (Required)

Work Location: In person, no remote or hybrid.

Benefits include health insurance, dental insurance, 401(k) plan, flex spending, paid time off.