Training and Development Coordinator / Human Resources

Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers

Position: Training and Development Coordinator

POSITION SUMMARY: The Training & Development Coordinator leads and drives employee learning, onboarding, engagement, internal communications, and organizational development initiatives across the organization. Under the direction of the Program Manager - Employee Experience, this role develops, implements, and sustains training and development programs designed to strengthen employee engagement, workforce development, retention, leadership communication, and organizational culture. This position leads onboarding, orientation, LMS administration, employee development initiatives, recognition programs, and organizational learning activities. The Training & Development Coordinator monitors training and engagement trends, tracks data related to performance evaluations, certifications, and licensures, recommends process improvements, and partners with department leaders to advance strategic employee experience and learning initiatives that align with organizational goals, quality outcomes, and patient experience standards.

Job Duties/Responsibilities:

• Manages and leads the full bi-weekly New Employee Orientation program end-to-end, onboarding programs, and service awards.
• Monitors and analyzes employee engagement, turnover, retention, and organizational development metrics - interpreting quantitative and qualitative data to identify trends, inform initiatives, and evaluate impact.
• Administers the Learning Management System (LMS), including corporate and local course requirements; produces scheduled and ad hoc reports on completions and compliance.
• Directs and facilitates training and development activities, providing expert guidance and support across the organization.
• Leads employee engagement initiatives and recognition programs across the organization, ensuring timely administration, communication, and program effectiveness.
• Coordinates internal communications strategies to strengthen employee connection with the CEO, C-Suite, and the broader culture of the organization.
• Develops and presents materials for organizational development-related data, C-Suite communications, training and other requests.
• Maintains accurate records and reports related to HR programs.
• Collaborates with HR team members and department leaders to support organizational development efforts.
• Exercises a high degree of professionalism, confidentiality, and independent judgment in managing sensitive employee and organizational information.

Benefit & Rewards Highlights:

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300 Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com

Education, Training, Experience and Licenses/Registrations Required:

• Associate's Degree in Communication, Human Resources, or a related field required.
• Bachelor's Degree preferred.
• At least four years of related experience in communication, HR or training support, preferably in healthcare.
• Experience leveraging technology platforms - such as Microsoft Office and Learning Management Systems - to support efficient workflows and outcome.

Knowledge, Skills and Abilities

1. Strong organizational and time management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
2. Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse audiences.
3. Demonstrated ability to speak publicly to audiences of various sizes.
4. Demonstrated ability to utilize technology to create and deliver compelling employee communications and training presentations.
5. Proficient in data analysis and report preparation, using tools such as Microsoft Suite.
6. Demonstrated ability to work independently and collaboratively within a team environment.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.