What are the responsibilities and job description for the Customer Service Representative position at Universal Energy Solutions?
Universal Energy Solutions
is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Tinley Park, MD. In this pivotal role, you will act as the main point of contact for our esteemed customers in the Tinley Park area, ensuring their needs are met with outstanding service.
We're looking for energetic, goal-driven individuals to join our team as Customer Service & Sales Representatives This is a great opportunity for anyone eager to grow in a fast-paced environment where your communication skills and sales drive can truly shine.
In this role, you'll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales. You'll receive hands-on paid training, weekly pay, and full support from a team that wants to see you succeed.
Requirements
- Experience in customer service is advantageous, although it is not a prerequisite
- We place a high value on exceptional communication and interpersonal skills
- Candidates should exhibit strong problem-solving abilities and the capacity to think swiftly in dynamic situations
- The capability to manage challenging scenarios involving dissatisfied customers while demonstrating professionalism and empathy is crucial
- Knowledge of the energy sector would be a valuable asset
- Applicants should be adept at multitasking and excel in a fast-paced environment
- A willingness to work flexible hours, including evenings and weekends, is greatly appreciated
- A high school diploma or equivalent is mandatory
Benefits
- Paid training
- Rapid advancement opportunities
- Professional sales training curriculum
- Weekly Pay