Internship, Universal Creative – AI Strategy & Solutions (Spring 2027)

Universal Destinations & Experiences Internship Program

• Applications Close: June 26th, 2026, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
• Spring 2027 Program Dates: Approximately January 2027 – April 2027
  
  

JOB SUMMARY: The AiSS Intern will support Universal Creative’s efforts to organize, evaluate, and advance AI-related use cases across creative, technical, operational, and project teams. This role provides hands-on exposure to emerging technology adoption, portfolio tracking, stakeholder coordination, and reporting within a large themed entertainment organization. The intern will assist with project documentation, meeting preparation, research, status updates, and summaries that help leadership understand progress, value, risks, and next steps. Through this experience, the intern will develop skills in business analysis, project coordination, executive communication, and responsible AI implementation.

Major Responsibilities

• Support tracking and organization of AiSS initiatives, use cases, and project updates.
• Assist with maintaining project documentation, meeting notes, action items, and status reports.
• Help prepare materials for stakeholder meetings, portfolio reviews, leadership updates, and monthly reporting.
• Review AI use case information and help summarize business needs, proposed solutions, value, risks, dependencies, and next steps.
• Compile and organize reporting request data to help identify trends, gaps, priorities, and opportunities across the AiSS portfolio.
• Support research on AI tools, emerging technology trends, responsible AI practices, and potential business applications.
• Collaborate with cross-functional partners to gather updates, clarify project details, and support timely communication.
• Assist with creating or improving templates, dashboards, process documents, and presentation materials.
• Attend team meetings, use case reviews, and stakeholder discussions to learn how AiSS initiatives are evaluated and advanced within Universal Creative
  
  

Minimum Qualifications

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.
• Strong written and verbal communication skills.
• Strong organization skills and attention to detail.
• Proficiency with Microsoft Office, especially Excel, PowerPoint, Word, and Outlook.
• Ability to summarize complex information clearly and professionally.
• Ability to manage multiple tasks, deadlines, and shifting priorities.
• Interest in artificial intelligence, emerging technology, innovation, business operations, or project management.
• Comfortable working with cross-functional teams and asking clarifying questions.
• Experience with Microsoft Teams, SharePoint, Planner, Power BI, Smartsheet, Airtable, or similar tracking/reporting tools.
  
  

Preferred Skills & Knowledge

• Coursework or project experience in business analytics, information systems, project management, data analytics, communications, AI, or technology strategy.
• Familiarity with generative AI tools and responsible AI concepts.
• Experience creating presentations, dashboards, process documents, reports, or executive summaries.
• Interest in themed entertainment, creative development, technology, or experience design.
  
  

Please Note The Following

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2027.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.
  
  

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.