What are the responsibilities and job description for the Patient Registrar-Sumner position at UnityPoint Health?
- Area of Interest: Patient Services
- FTE/Hours per pay period: 1.0
- Department: Patient Access
- Shift: Monday - Friday - either 4x10 hour days or 5 x 8 hour days with hours from 6:30-5:30p.m. depending on shift
- Job ID: 181668
Overview
Patient Registrar
Shift: Monday - Friday - either 4x10 hour days or 5 x 8 hour days with hours from 6:30-5:30p.m. depending on shift
The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
- Registration of multiple departments and appointment types (CMH Medical Clinic, Lab, Radiology, Infusion, Specialty Clinics, Emergency Department, etc.)
- Routing all incoming facility calls
- Communicating with ancillary departments to ensure smooth patient flow
- Scheduling CMH Medical Clinic patients using critical thinking
- Obtaining registration and financial documents and ensuring they are maintained in the patient’s medical record appropriately
- Verify insurance eligibility and benefits of all appointment types, as well as collecting copays and account payments
Qualifications
Requirements
- High school diploma or equivalent is required.
- Understand the concepts, principles and practices of Health Information Services.
- Customer Service/Reception/Front Desk Experience (Previous experience in a healthcare setting performing front desk, patient registration, insurance verification, scheduling, or similar administrative functions preferred) OR 1 year of experience working in a healthcare setting