Community Engagement Representative

UnityPoint Clinic

Community Engagement Representative

PACE (Program of All-Inclusive Care for the Elderly)

Sioux City, IA

Monday-Friday 8:00AM-4:30PM

Full Time Benefits

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Under the direction of the PACE Director of Operations , the Community Relations coordinator facilitates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight, and promotes the PACE program to facilitate participant referrals to the program, including representing the Agency to various community organizations.

Program Development

• In coordination with PACE enrollment coordinator, works to establish participant referral sources, and assure participant census goals.

• Develops and monitors PACE marketing plan (as required by CMS) to meet objectives established by Administration.

• In cooperation with UnityPoint Health Public relations department:
o Coordinates the development of all promotional materials, including brochures, website development.
o Coordinates all promotional efforts and campaigns.
o Oversees media relations

• Assures all PACE marketing materials meet regulatory guidelines.
o Submits materials to CMS and Iowa Medicaid Enterprise and follows through on recommendations for revisions.

• Maintains accurate accounting of promotional activities.

• Assists representing PACE at conferences, networking events, and meetings.
Contract Management

• Coordinates negotiation of new contracts, ongoing coordination with contract providers, contract credentialing, and contract oversight.

• Assure contract files are current and meet regulatory requirements.

• Maintains working knowledge of applicable Federal, State and local laws and regulations,.

• Communicates contract provider information to PACE staff.

• Communicates to the Director any issues or concerns related to contract providers.

• Provides education and orientation to contracted providers direct care staff.

• Credentials and verifies licensure, background checks, immunizations, etc. are current for contracted provider staff.

• Reports information to Quality Assurance/Performance Improvement Coordinator (QAPI), and prepares QAPI information for providers.

• Independently performs functions related to all aspects of contract management, contract coordination, and contract oversight. Establishes positive public relations with providers and prospective providers.

Education

Bachelor’s degree in business or health care related field OR equivalent experience in health care or related field.

Experience

Two to three years office coordination required. Experience in contract management and health related field or managed care network development preferred.

License(s)/Certification(s)

Valid Driver’s License
Valid Auto Insurance
Maintain current Mandatory Reporter

Knowledge/Skills/Abilities

Must be able to meet deadlines and maintain a high level of accuracy.
Is able to communicate effectively with all members of the health care team and contract providers.
Is able to perform a variety of duties characterized by frequent change.