What are the responsibilities and job description for the Clinic Administrator position at UnityPoint Health?
Overview:
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
UnityPoint Clinic
Clinic Administrator
Foot & Ankle Physical Med & Rehab Clinics
Sioux City, IA
Monday-Friday 8AM-5PM
Full-time benefits
Why UnityPoint Health?:
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Join our team of experts and make a difference with UnityPoint Health.
Responsibilities:
The Clinic Administrator is responsible for leading the daily operations of a multi-specialty medical practice, ensuring efficient clinic performance, exceptional patient service, regulatory compliance, and strong team leadership. This role partners closely with providers and organizational leadership to support operational goals, financial performance, staffing, and strategic initiatives while fostering a collaborative and patient-focused environment.
Responsibilities:
- Oversee daily clinic operations, staffing, scheduling, workflows, and office performance across Foot & Ankle and PM&R clinics
- Lead and support staff through hiring, onboarding, training, supervision, employee relations, and performance management
- Partner with providers and leadership to improve operational efficiency, patient experience, communication, and quality of care
- Manage financial operations including payroll, accounts payable/receivable, budgeting, financial reporting, and monitoring clinic performance
- Implement organizational initiatives, policies, procedures, and process improvements to support clinic growth and operational success
- Ensure compliance with HIPAA, OSHA, CLIA, safety, risk management, and other healthcare regulatory standards
- Maintain effective communication with staff, providers, patients, HR, and leadership while promoting teamwork, accountability, and professionalism
- Provide leadership during emergencies or operational challenges to ensure safety, continuity of care, and protection of patient information
- Maintain regular attendance and complete all required organizational training and compliance education
- Bachelor’s degree required or equivalent combination of education and experience; healthcare or business management degree preferred
- Master’s degree in healthcare or business management preferred
- 2–3 years of leadership experience required, preferably in healthcare or clinic operations
- Experience with accounts receivable, billing, collections, ICD-9, and CPT coding required
- Experience in clinical operations, personnel management, budgeting, financial management, and process improvement preferred
- Valid driver’s license required for work-related travel
- Strong leadership, interpersonal, communication, organizational, problem-solving, and computer skills
- Ability to exercise independent judgment, manage multiple priorities, work collaboratively, and apply organizational policies and procedures