Coordinator, Resource Development, Highlands County

Why Join United Way of Central Florida?

Imagine a career where your work directly contributes to positive change in your community. At United Way of Central Florida (UWCF), we are committed to improving lives and strengthening communities through strategic investments, collaborative initiatives, and impactful programs. Join a dedicated team in a mission-driven environment that offers professional growth, meaningful work, and competitive benefits.

Position Overview

As our Resource Development Coordinator (Highlands County), you’ll support the annual campaign and year-round donor engagement through detail-oriented administrative support, data/CRM work, and warm, service-minded support for donors, volunteers, and partners.

Key Responsibilities

Administrative & Meeting Support

• Manage calendars, schedule appointments, coordinate logistics, draft agendas, prepare materials, and transcribe minutes (including Advisory Board).
• Track action items and follow up to completion.
• Draft, proof, and format correspondence, proposals, thank-you and birthday cards, and other stewardship pieces.

Donor & Campaign Operations

• Support year-round campaign tasks: prospect lists, mail merges, pledge processing, acknowledgments, and stewardship touchpoints.
• Coordinate presentations and site visits: scheduling, packets, slide decks, printing, and supplies.
• Serve as the friendly first point of contact for Highlands County donor inquiries.

Data, CRM & Reporting

• Maintain accurate donor/account/pledge records in the CRM (Andar preferred; Salesforce NPSP, Raiser’s Edge, etc. welcome).
• Run standard and ad-hoc reports; analyze trends; uphold data hygiene and confidentiality.
• Build campaign lists, exports, and simple dashboards; use Excel proficiently (filters, pivot tables, v-lookups).

Events & Affinity Groups

• Plan and execute meetings and events (invites/RSVPs, venue/A/V, catering, run of show, check-in, signage, supplies).
• Provide hands-on support for signature fundraising events (e.g., sponsorship & auction item tracking, on-site logistics).
• Coordinate Women United programming (meetings, communications, calendars, stewardship).

Volunteer & Community Engagement

• Support volunteer coordination for campaign/events; ensure clear instructions, materials, and appreciation.

Logistics

• Perform occasional local courier tasks (pick up/deliver envelopes, forms, sponsorships, or auction items).

Other

• Uphold confidentiality, data security, and brand standards.
• Evening/early morning/weekend work may be required during peak seasons.

Qualifications & Skills

• Education/Experience: Associate’s degree (AA) or 3 years relevant nonprofit or fundraising operations/administrative experience (or a comparable mix).
• CRM: Comfort with a fundraising CRM (Andar strongly preferred).
•  Public Speaking: Comfortable and confident speaking to groups (volunteers, donors, committees, or community gatherings).
• Microsoft Office: Advanced Excel plus proficiency in Word, Outlook, and PowerPoint.
• Communication: Clear, professional writing and confident, service-oriented verbal skills.
• Organization: Ability to manage multiple priorities and deadlines with accuracy and discretion.
• Judgment & Confidentiality: Sound judgment handling sensitive information.
• Transportation: Valid driver’s license, reliable transportation, and ability to travel locally in Highlands County.

Preferred

• Experience supporting a development director or major gifts/corporate/campaign program.
• Event coordination (run of show, vendor coordination, volunteer management).
• Affinity group and committee/board administration experience.
• Familiarity with pledge processing, sponsorship tracking, and basic fundraising KPIs.

Core Competencies

• Donor Service Mindset • Data Accuracy & Insight • Project Management • Collaboration • Adaptability

Pay & Benefits

Starting hourly salary range is $19 - $21, based on experience and qualifications. Our work week is 37.5 hours.

Comprehensive benefits package, including paid time off and professional development opportunities.

Equal Employment Opportunity at UWCF

At UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

If you are passionate about community impact and thrive in an administrative support role, we encourage you to apply! Submit your resume to hr@uwcf.org to take the first step toward joining our mission-driven team!