Resource Development Coordinator

Title: Resource Development Coordinator Group/Team: Resource Development
Reports To: Director of Resource Development Status: Part-Time

Category: FLSA Non-Exempt

Classification:

POSITION SUMMARY

The Resource Development Coordinator supports United Way of Cass-Clay’s mission by serving as the operational backbone of the Resource Development team. This role manages donor pledge administration and acknowledgements, supports organization-wide donor cultivation, maintains and analyzes fundraising data, oversees team administrative tasks, and supports projects . By ensuring data accuracy, efficient processes, and meaningful insights, the Coordinator strengthens relationships, maximizes revenue opportunities, and increases community impact. This is a 36-hour per week role with flexible work hours between 8 a.m. to 4 p.m.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

Data, Reporting, and Revenue Administration

• Manage updates, optimize systems, and ensure accuracy of CRM database and other data tools.
• Analyze and interpret data to identify trends and opportunities to engage current investors, potential investors, and new businesses.
• Communicate directly with donors, companies, and payment processing contacts to resolve revenue collection and payment issues.
• Support efforts to maintain strong donor retention and minimize pledge loss through effective pledge and payment management.
• Assist in managing the organization’s billing and collection process to minimize campaign pledge loss.
• Prepare donor information ensuring accuracy, adhering to timelines, and amplifying gratitude.

Project and Campaign Coordination

• Provide project management support for Resource Development strategies and initiatives by maintaining timelines, coordinating logistics, and collaborating across departments.
• Provide project management, programing and engagement support for Lead UNITED.
• Lead the preparation, assembly, and organization of materials for trainings, events, campaign resources, and campaign packets.
• Maintain workplace campaign tools and resources that drive results and efficiencies for both workplace campaigns and United Way.
• Serve as the primary contact for Employee Campaign Coordinator communication and process development. Secure, support, engage, and train Employee Campaign Coordinators to ensure a successful campaign.
• Lead the scheduling of corporate campaign kick-off meetings while occasionally conducting these presentations to local businesses.

Organizational Support

• Proactively look for opportunities to improve Resource Development team processes.
• Actively network with community members to expand the reach of United Way of Cass-Clay.
• Successfully adhere to campaign timeline and deadlines, while maintaining a high level of accuracy.
• Perform other duties as assigned by the Resource Development Director and President & CEO.

JOB REQUIREMENTS

Minimum requirements include:

Education and Experience

• Bachelor’s degree in relevant field preferred or at least two years equivalent experience

Knowledge, Skills, and Abilities:

• Passion for community impact and alignment with United Way’s mission and values.
• Strong collaborative team player who values transparency, information-sharing, and cross-functional alignment.
• Build trust and partnership by keeping information flowing, supporting others, and contributing to a unified team effort.
• Analytical and detail-oriented, with the ability to interpret data and make informed decisions.
• Curious, adaptable, and eager to learn new systems, processes, and strategies.
• Strong organizational and communication skills; able to manage multiple priorities with accuracy and initiative.
• Ability to proactively work independently.
• Proficient in Microsoft Office and CRM software; comfortable adopting new technology.
• Ability to maintain confidentiality of classified information.
• Good vision, speech, and hearing acuity (with glasses and speaking/hearing aids if necessary).
• Ability to perform light physical activity and travel locally as needed.
• Valid driver’s license and access to reliable transportation.

Leadership Competencies:

• Personal Leadership: Ability to demonstrate credibility and show flexibility.
• Thought Leadership: Ability to understand and resolve issues and think broadly.
• People Leadership: Ability to share information, collaborate as a team member, and establish relationships.
• Results Leadership: Ability to seek donor satisfaction, execute departmental plans, manage work effectively, show initiative and commitment to processes.

Job Type: Part-time

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person