Coding Support Specialist

Position Summary:

The Coding Support Specialist is responsible for the administrative support of the Coding Department.Duties include, but not limited to, maintaining and coordinating physician coding logs, inputting charges from coded charge tickets, data entry as needed, coordinates retrieval of dictation reports on outstanding accounts, ensures all records completed for month end and tracks all outstanding accounts pending completion of the coding process.

Essential Functions:

• Must possess effective and efficient communication skills, computer skills, basic Microsoft Office Product experience and phone skills
• Must be able to handle stressful situations, multitask a variety of responsibilities and work under strict timelines
• Must be proficient in 10 key data entry.
• Must be able to read and understand physician charge tickets to ensure correct charge entry.
• Employee is expected to maintain a courteous and professional relationship with staff, management, clients, payors and all other entities they may encounter.
• Employee must be detailed oriented, organized, flexible and be able to function successfully in extremely busy office setting.
• Must be able to complete multiple duties on a daily basis while paying close attention to quality of work to ensure minimal errors.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact CBO offices operations.
• Must be able to recognize charge entry issues and articulate them to their manager.
• Adheres to internal controls for applicable state/federal laws, program requirements for federal, state and private health plans and seeks guidance as necessary to ensure proper understanding.
• Effectively working and cooperating with supervisors, co-workers and clients.
• Following the directions of supervisors.
• Refraining from causing or contributing to disruption in the workplace.
• Regular and Reliable attendance.
• Performs other duties as assigned.
  
  

Functional Accountabilities:

• Coordinates that all information, charging and coding are completed for all patients on the physician logs.
• Maintains the physician logs and surgery coding logs.
• Notates physician logs when an account is showing as cancelled and verifies cancelation with offices as needed.
• Enters charges and demographic information for physician providers.
• Assures all surgery tickets are submitted and accounted for by researching the missing ticket reports and the physician logs.
• Collection of procedure reports.
• Printing of charge tickets for all surgical procedures and hospital consultations.
• Reviews physician’s calendars for procedures that may not have an encounter entered into the billing system.
• Contacts physician offices if need procedures dictated, entry of insurance information, cases built, authorizations noted, encounter numbers created or other information necessary to complete charge entry.
• Communicates with manager on any issues with receiving pertinent information required to successfully code, enter and submit charges on behalf of our clients.
  
  

Qualifications:

• One year medical data entry experience required
• One year of medical billing office experience preferred
• Completion of a basic medical terminology course preferred
  
  

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
• 401(k) and access to retirement planning
• Employee Assistance Program (EAP)
• Paid holidays and vacation