What are the responsibilities and job description for the Grocery Manager position at United Supermarkets?
Position Summary
The Grocery Manager is responsible for leading the Grocery Department to achieve sales, profitability, and operational excellence. This role ensures exceptional customer service, maintains proper inventory levels, and drives execution of merchandising and company initiatives while developing and leading a high-performing team.
Key Responsibilities
Lead and manage all daily operations of the Grocery Department
Drive sales through effective merchandising, in-stock conditions, and promotional execution
Ensure department meets financial goals including sales, margin, and shrink targets
Maintain proper inventory levels through ordering, forecasting, and inventory control
Oversee product quality, rotation, and compliance with freshness standards
Ensure all pricing, signage, and displays are accurate and compliant
Deliver outstanding customer service and resolve customer concerns promptly
Hire, train, develop, and coach team members to maximize performance
Create and manage schedules to align labor with business needs
Ensure compliance with company policies, safety regulations, and food safety standards
Partner with Store Director and other department leaders to drive total store results
Leadership Expectations
Model strong leadership and accountability within the department
Build a positive and inclusive team environment
Develop bench strength through coaching and succession planning
Communicate clearly and consistently with team members and leadership
Foster a customer-first culture across all operations
Qualifications
Previous grocery or retail management experience preferred
Strong leadership and team development skills
Knowledge of inventory management and merchandising principles
Ability to analyze sales and performance metrics
Strong organizational and time management skills
Ability to work flexible schedules, including nights, weekends, and holidays
Physical Requirements
Ability to lift and move product (up to 50 lbs regularly)
Frequent standing, walking, bending, and stocking
Comfortable working in a fast-paced retail environment