Operations Assistant

Description

Are you mission-driven and passionate about helping others succeed?

Do you strive to lead, follow, and act with integrity?

Are you the one who honors your commitments?

Is building trusting relationships an integral part of why you do what you do?

Do you push limits and challenge the status quo?

If you answered  YES , keep reading to discover how you can significantly contribute to Team USA's success!

Here's a summary of responsibilities :

In collaboration with our Operations team, the Operations Assistant will run the Lake Placid Olympic & Paralympic Training Center (LPOPTC) front desk after, but not limited to, regular business hours. During this time, the Operations Assistant will be the main point of contact for those onsite users who may need assistance.

Here's how you'll have an impact :

• Answer the front desk phone and direct inquiries to the appropriate department. Take messages and distribute them to the appropriate person.
• Offer support and respond to inquiries and requests for information from athletes, coaches, NGBs, visitors, and staff.
• Attend to questions and requests by onsite users.
• Retrieve and sort incoming mail and packages for onsite users. Notify onsite users of mail and packages with direct messaging of housing management system.
• Data Management (programming incoming athlete cards, putting programs together on CRM database) :

o   Register all training center guests, including verifying signatures on all forms via online paperwork system and verifying participants are at least 12 years old, making sure that birthdates are present on paperwork to avoid duplicating records in the CRM database, verifying SafeSport completion dates are entered when applicable, issuing ID cards to all guests residing in the athlete center, and giving informative orientation on policies and procedures for the LPOPTC.

o   For users under the age of 18, support guardians to ensure that all necessary paperwork is completed for program participation.

o   Enter and maintain all biographical data on all individuals that come through the training center into the CRM computer system. Accuracy is of utmost importance in that many USOPC departments use this information as a main resource for reports and mailings. Adjust rooming assignments and add unexpected program participants in the CRM system to programs through the direction of Operations team.

Here are the skills and experience you'll need to be effective :

Here are the tools, equipment, & conditions :

Here's where you'll work :

Here's some more information you need to know :

Salary : $19 - $20