Coordinator, NGB Services

Description

Are you mission-driven and passionate about helping others succeed?

Do you strive to lead, follow, and act with integrity?

Are you the one who honors your commitments?

Is building trusting relationships an integral part of why you do what you do?

Do you push limits and challenge the status quo?

If you answered YES, keep reading to discover how you can significantly contribute to Team USA's success!

Here's a summary of responsibilities:

The NGB Services team partners with National Governing Bodies (NGBs) to strengthen organizational effectiveness, revenue growth, and long-term sustainability across the Olympic and Paralympic Movement. Serving over 50 NGBs and internally managed sports, the team provides relationship-based guidance, scalable resources, peer learning opportunities, and coordinated operational support to help organizations grow and succeed. As both an advocate and trusted resource, NGB Services supports and optimizes capabilities in marketing, fundraising, events, membership growth, and business operations to help NGBs build sustainable revenue and long-term success.

The Coordinator, NGB Services supports the team’s evolving service model and core programs, with a primary focus on administering the NGB Hub and strengthening how resources, data, events, and operational workflows are delivered to NGBs. This role supports key events including the Olympic & Paralympic SportsLink / TEAMS Conference and the Olympic & Paralympic Assembly; manages and maintains Hub content, NGB resources, and profiles; supports revenue and business operations data collection and reporting; and contributes to cross-functional initiatives that improve coordination, communication, relationship management, and service delivery across NGB Services.

Here’s how you’ll have an impact:

• Serve as a primary content administrator for the NGB Hub, coordinating NGB resources, event information, and operational workflows within the platform. Responsibilities include organizing and maintaining resource libraries, updating event information and related materials, supporting Hub-based processes and workflows, monitoring content accuracy and usability, and contributing to a centralized “one front door” communication approach for NGB engagement.
• Maintain and develop NGB Services resources, guides, templates, and Hub content to ensure information is accurate, organized, accessible, and aligned with NGB Services priorities, stakeholder needs, and best-practice sharing across the NGB community.
• Assist with planning, coordination, and execution of NGB Services-focused events, including the Olympic & Paralympic SportsLink / TEAMS Conference and the Olympic & Paralympic Assembly. Prepare materials, coordinate speakers, support participant communications, and assist with travel and lodging logistics.
• Support data collection, maintenance, and analysis for NGB revenue and business operations information. Conduct outreach to NGBs and internally managed sports. Collect, validate, and organize data on membership, athlete assets, digital and live event inventory, commercial and philanthropic opportunities, partnerships, and related business operations information. Prepare information to support internal reporting, planning, benchmarking, and stakeholder decision-making.
• Contribute to broader NGB Services initiatives that advance scalable, consistent, relationship-driven, and data-informed support to NGBs. Responsibilities include supporting standardized processes, NGB relationship management activities, resource development, peer-to-peer collaboration, best-practice sharing, documentation, communication pathways, and operational improvements that strengthen service delivery, capture NGB needs and feedback, clarify ownership of key processes, and enhance coordination across internal teams and NGB partners.
• Serve as a coordination point across internal teams to help route requests, gather information, and support clear communication pathways for NGB-related initiatives.
• Assist in coordinating with external partners and vendors supporting NGB initiatives, including agencies, platforms, and service providers.
• Provide responsive customer service to build and maintain positive, productive relationships with NGB partners, internal stakeholders, external partners, and vendors.
• Provide project support across the department and assist with execution of divisional priorities as directed by NGB Services leadership.
• Perform other duties as assigned.

Here are the skills and experience you'll need to be effective:

• Bachelor’s degree or equivalent work experience
• 1-2 years of related professional experience
• Experience in sport administration, customer service, content coordination, project support, data collection, or resource management preferred
• Proficient with Microsoft Excel, Word, PowerPoint, Outlook, and Teams with the ability to organize information, maintain trackers, and support reporting using Microsoft tools
• Expertise with digital platforms, content management tools, databases, or project management systems to organize information, manage workflows, and support reporting preferred
• Passion for sport and the ideals of the Olympic and Paralympic Movement
• Excellent communication and customer service skills
• Demonstrated ability to work in a fast-paced multidisciplinary team environment
• Ability to multitask and prioritize
• Excellent organizational skills and attention to detail

Here are the tools, equipment, & conditions:

• Standard office equipment
• Office environment in a multi-story building on a multi-building site
• Regular attendance at work is an essential job function

Here's where you'll work:

Colorado Springs Downtown Headquarters / Hybrid

Here's some more information you need to know:

• Hiring pay range $23.50 - $25.00 per hour.
• This Full-Time, Non-Exempt position is intended to work 40 hours per week.
• Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 5% target. The USOPC may change or eliminate this program at any time at its sole discretion. 
• Benefits: This position will be eligible for USOPC benefits. You can view a summary here.

This job posting will close 12:00pm MT on 10/20/2026.