What are the responsibilities and job description for the Patient Care Coordinator position at United Spine & Pain?
Job Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to join our United Spine & Pain Team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. Your energetic approach will help foster a welcoming environment, while your attention to detail and knowledge of medical administrative processes will support efficient clinic operations. This position offers an exciting opportunity to make a meaningful difference in patients’ lives by coordinating care and facilitating communication between patients and healthcare providers.
Responsibilities
- Greet patients warmly, verify their information, and assist with appointment scheduling using our Electronic Health Records (EHR) system
- Manage patient check-in and check-out processes
- Coordinate patient referrals, follow-up appointments, and test scheduling to optimize care continuity
- Maintain comprehensive documentation of patient interactions, medical history, and treatment plans in EMR/EHR systems
- Verify insurance coverage & explain health insurance policies to patients
- Support medical staff by handling administrative tasks such as preparing patient charts, updating records, and managing correspondence
- Ensure adherence to health regulation policies and confidentiality standards in all patient interactions
Experience
- Prior experience working in a medical office or healthcare setting is highly preferred
- Knowledge of health regulation policies and compliance standards is essential for maintaining legal and ethical practices
- Experience with medical administrative support tasks such as appointment scheduling, billing, and insurance processing is desirable
- Familiarity with EMR/EHR systems for managing electronic health records efficiently is required
About United Spine & Pain
United Spine & Pain is an Interventional Pain Management Practice specializing in minimally invasive procedures, advanced treatment options, and comprehensive pain management solutions. Our mission is to restore function, improve quality of life, and provide compassionate care to every patient we serve.
Applicants must pass a criminal background check and drug screening. Applicants MUST be able to travel to the Perry & Dothan locations.
United Spine & Pain is an EOE and drug-free workplace.
Pay: $16.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $16