What are the responsibilities and job description for the Forward Deployed Engineer position at United Software Group Inc?
Job Role: Forward Deployed Engineer
Minneapolis. MN----Need locals
Role Overview
We are looking for a Forward Deployed Engineer (FDE) who partners directly with UHG business teams to identify high-value problems and deliver AI-led automation and innovation under centralized council oversight.
An FDE in UHG is an empowered AI builder embedded within business units to understand real-world context, build practical solutions, and drive measurable AI driven outcomes.
The role blends hands-on engineering, solution architecture, product thinking, consulting, and customer-facing execution.
Key Responsibilities
1. Business Embedding and Outcome Ownership
- Embed with business and engineering teams to own AI outcomes within a defined business domain.
- Build and deliver AI solutions hands-on; this is an execution role, not an advisory role.
- Convert AI potential into production value through code-first delivery and active repository contributions.
2. Problem Discovery and Solution Design
- Understand business processes, pain points, systems, data flows, and success metrics.
- Translate problems into MVPs, integrations, automations, and production-ready solutions with an ownership mindset
- Build across APIs, databases, cloud platforms, workflow tools, enterprise systems, and AI/GenAI technologies.
3. Rapid Prototyping and Value Validation
- Own the journey from discovery to working solution, rapidly proving business value through pilots and POCs
4. Integration, Adoption, and Scale
- Integrate with enterprise platforms, data systems, workflows, collaboration tools, and third-party APIs.
- Document architectures, implementation playbooks, reusable components, and customer-specific solution guides.
- Feed field learnings into product roadmap, accelerators, and go-to-market propositions.
Required Skills and Experience
- 3β8 years of experience in engineering, implementation, product, consulting, or customer-facing technology roles.
- Strong engineering fundamentals with hands-on coding experience in Python, JavaScript/TypeScript, Java, .NET/C#, or Go.
- AI proficiency is mandatory; candidates may come from software engineering, data science, UX, or related domains.
- Daily AI tool usage, demonstrable code contributions, and documented token usage.
- Strong understanding of APIs, databases, cloud services, authentication, integrations, and deployment.
- Comfortable with structured and unstructured data.
- Experience with GenAI, LLMs, RAG, agents, AI workflow automation, prompt engineering, or model integration.
- Cloud experience across AWS, Azure, or Google Cloud.
- Good communication, adaptability, and problem-solving in ambiguous environments.
Good to Have
- Knowledge of ML algorithms, model building, deployment, deep learning, and NLP.
- Experience integrating with Salesforce, Jira, Rally, Oracle, ServiceNow, Microsoft Dynamics or similar platforms.
- Familiarity with data engineering, ETL/ELT pipelines, BI dashboards, analytics, and reporting workflows.
- Healthcare exposure, especially contact centers, claims automation, finance, or technology services.
Salary : $50 - $60