Front Office Secretary

Front Office Secretary

Location: 140 N Frontage Rd, Mansfield Center, CT 06250

Agency Overview:

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Front Office Support Description:

We are seeking a Front Office Secretary to join our team at United Services, Inc. in Connecticut. Responsible for support and assistance to the following: reception and secretarial functions, medical records function, intake function, managed care function, and others as may be necessary. This role is vital in supporting our mission of 'Creating Healthy Communities' by providing essential administrative support that enhances our operations and service delivery.

• Flexibility to travel to designated sites as necessary
• May be required to work evening hours for coverage

Responsibilities

• Provide administrative support to ensure efficient operation of the office.
• Assist with customer support inquiries and maintain a welcoming front desk environment assist clients and visitors
• Handle phone calls with professionalism and courtesy, ensuring effective communication
• Support of the secretarial, medical records, intake, and managed care processes.
• Accurately enter and retrieve data on automated system(s)
• Call clients and confirm, cancel and reschedule appointments
• Ability to handle a wide range of tasks and be detail oriented

Schedule:
Monday through Thursday 8:30 A.M. - 5:00 P.M.
Friday 8:45 A.M. - 5:15 P.M.

Qualifications:

• Associate's degree in a relevant field or a high school diploma and two years of experience required.

Salary/Hourly Range:

$16.43-$18.59 per hour (depending on experience)

Bilingual (Spanish/English) rate of pay: $17.26-$19.53 per hour (depending on experience)

Benefits:

• Very generous comprehensive benefit package for medical, dental and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holiday
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistant Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

* Benefits will be pro-rated for eligible part-time positions

Work Location: In person

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

Join Our Team and Help Create Healthy Communities!

United Services, Inc. is one of Connecticut’s most comprehensive private, non-profit providers of behavioral health, social services, and wellness programs. We’re dedicated to improving the lives of children, adults, and families across 21 towns in northeastern Connecticut through compassionate care, prevention, and support services.

With more than 30 programs, 12 service locations, and a team of over 250 caring professionals, we’re proud to continue our mission of Creating Healthy Communities. Our diverse staff includes psychiatrists, clinicians, APRNs, social workers, prevention specialists, case managers, advocates, and a strong team of administrative and support professionals — all working together to make a meaningful difference.

Our offices are located in small-town and rural settings throughout Connecticut’s “Quiet Corner,” within easy commuting distance of New London, CT; Worcester, MA; and Providence, RI. Main offices are in Mansfield Center, Dayville, and Wauregan.

If you’re passionate about helping others and want to be part of a supportive, mission-driven organization where your work truly matters, we’d love to hear from you!

Learn more about career opportunities at www.unitedservicesct.org/careers
Follow us on Facebook: facebook.com/UnitedServicesCT
Or send your resume to United Services, Inc., 1007 North Main Street, Dayville, CT 06241

United Services is an Affirmative Action Employer EEO/M/F/D/V

Job Type: Full-time

Pay: $16.43 - $18.59 per hour

Expected hours: 40 per week

Application Question(s):

• Can you confirm that you meet the minimum education qualifications for this position?
• Are you interested in full-time, part-time, or per diem positions?
• Would you be open to being considered for all positions of employment?
• What is the maximum commute time you would be comfortable with to and from work?
• Are you willing to comply with the annual flu vaccine requirement?

Could you please confirm whether you will be able to comply with this requirement?

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Mansfield Center, CT 06250 (Required)

Work Location: In person

Salary : $16 - $19